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Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania

4.6
stars
11,891 ratings

About the Course

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty
programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors,
predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton’s top marketing
professors will provide an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and
their application to real-world business practices including Amazon, Google, and Starbucks to name a few. This course provid...
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Top reviews

PJ

Feb 2, 2020

The course is very good. I have learned a lot from the course. A lot of interesting topics and help me to under the marketing. I will for sure continue learning more courses from this specialization.

JS

Dec 4, 2016

Fantastic course. The instructors were great, the real world examples were very interesting, and the course materials were relevant to the daily tasks I face as a Data & Customer Insights Analyst.

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2126 - 2150 of 2,537 Reviews for Customer Analytics

By Ankita k

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Jan 18, 2018

Nice Content.. Had a great time while learning..

By Anna W

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Dec 19, 2021

pretty solid content, interesting case examples

By RAJAT M

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Oct 25, 2019

It was great experience learning with coursera.

By Agustin A

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Nov 28, 2018

Excellent tools to apply and continue learning!

By Marcel N

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May 11, 2017

Nice intro to customer analytics. I enjoyed it!

By Ramakrishnan H

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Apr 5, 2020

Excellent Course. All Videos were informative.

By Luong C

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May 12, 2019

Good to know the advanced of customer analytic

By Daliso D

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May 10, 2019

Great course and really challenging. Thank you

By Salma A

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Feb 8, 2019

Quizzes were just a bit harder than lessons :)

By Kartik D

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Jan 14, 2016

Some good insights into customer segmentation!

By wesley s

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Apr 8, 2018

Very Similar to Google Analytics in some ways

By PRIYARANJAN P

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Aug 4, 2017

Assignments can be better and quizzes also...

By rocky z

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Jun 19, 2017

helpful,but not vivid nor informative enough.

By Si J

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Jul 28, 2016

Should go deeper when discussing about cases.

By Yew C C

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Jun 7, 2016

Interesting to know from Business perspective

By Minh T T

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May 18, 2016

really helpful and easy to follow the lecture

By Dale M

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Apr 26, 2016

The application topics were very interesting.

By Elvis C

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Mar 2, 2016

Very basic. But repeated review is preferred.

By Tarun S

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Apr 19, 2020

Good content that resonates with the learner

By Darko V

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Nov 17, 2019

Great, more examples would be even better :)

By Deleted A

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Jun 20, 2020

DEEP KNOWLEDGE AND BETTER STUDY BY TEACHER.

By Adishwar S

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Dec 26, 2018

Great Course! Applications part was amazing

By Kenneth O

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Sep 22, 2018

Detailed analytics and behave of customers

By Ryan S

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Sep 19, 2018

Excellent introductory course. Well done.

By Anli Z

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Nov 21, 2016

Broad my horizon. Need more case studies.