Good

Good

Good

Good

err

很实用

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This course built me a fundamental in operation management in terms of process analysis, productivity, quality, and their relationships. This course elaborates clearly, provides examples, shows how to apply the formula in the problems, and uses the real examples (Toyota Production System). What I would like to give feedback is giving the guidance of answering the graded quizzes (decimal, percentage, punctuation, currency, etc) as a part of the introduction module (before students start for the first video), not inside the discussion forum. I would like to thank Professor Christian Terwiesch and Wharton Business School for providing this course.

On the good side, the course subject is awesome it teaches the material efficiently. I can tell this for my other two courses with Wharton. They have great teachers in this school.

On the bad side I was disappointed with the quality of the image and sound. It feels like 1995 rather than 2016. Looks like Wharton hasn't defined the presentation quality control on his courses.

The tests didn't cover the whole material. the questions were all problems to solve, very similar to the ones in the practice problems. They could have been designed much more creatively.

Through the four-week course, I learnt some knowledge about holding and monitoring an operation. Several models and formulas were used and I found some of them a bit challenging. What's more, some questions in the exam were a bit tricky. However, it is my honor to say that I really improved myself during the four weeks and I feel more confident about my college life. For improvement, I hope that some of the explanations made by the professional to be clearer and more understandable. Can't wait to take another course in the program!

This was a great introductory course indeed! I find myself at the present very familiar with what business operations are all about. I wish however there had been more practice exercises, especially for Module 4. I found some applications a bit confusing, and had I had more practice questions, I would have graduated with a much more firm knowledge of the course material. All in all, it was a good experience, thank you professor. I look forward to forwarding my knowledge in business processes and operation management in the future!

Course offers the most valuable information of the foundations series but the homework exam questions are ambiguous or unclear. This makes learning the material difficult as you will have to ascertain whether you are missing the correct answers because you didn't understand the material or because you simply misinterpreted the information in the question. Great information. If I had to take only one course, this would be it. I just wish it was presented as well as the information in Professor Bushee's Financial Accounting course.

Course is great, information is given understandably, but I didn't like that there were some tasks in excel as I was using phone or tablet and had no excel in it, just excel viewer. Also it would be great to find out the true answers of all questions when you finally pass the homework or exam assignements. Ussually, it took a lot of time to rework and sometimes I passed with a few answers incorrect, so it would be interesting to know the true answers and the mistakes I did.

The course content was very interesting and well presented, and there was a lot of opportunity to practice for the quizzes. However, many of the quiz questions were ambiguous (that is, could be interpreted more than one way), and when a question was graded as wrong it was difficult to understand where the error lay, making it hard to improve for next time. This was a slightly tough class to take online, without the benefit of office hours.

The module is very good and extremely practical I have really enjoyed it. However the homework and quiz questions are a little bit tricky and are vaguely covered in the videos making it that bit harder to figure out. If that was the intention of the module then well done you have done it well !! but if not then please take a closer look.

Apart from that i have really enjoyed it great module.

Regards

Peter M

The content was good and detailed and explained in a simple enough manner. However, it was verryyyy slow and somewhat uninteresting due to the professor's monotone pitch. I was finally able to get through it when I increased the pace of the video playback. If the pace is improved and some more dynamism included in the presentation style it would definitely receive 5 stars. Overall great course.

The content was useful and I learned quite a bit. Professor was very thorough with the classes and had practice questions available within the coursework. Job well done. Only peeve I had was that some of the questions on the tests weren't worded correctly and there were a couple little glitches with the content. Overall, a solid course that can be used effectively in the real world.

Very interesting material the lessons are quite clear and the concept are nicely presented. I am not sure if the graded assignments need to be this tough. For a basic course I would have assumed they would have been a bit easier. I have no statistics/calculus basis (and my knowledge of excel is not top notch), so I am proof it can be done but I found it challenging.

I learned a lot from this class and everything was new and fresh for me. The assignments were very difficult and had topics that were not covered in class. Now whenever I am in long lines at a store or waiting at a restaurant to be serve, I always tried to see what is the bottleneck. At work now, I talk about process flows, process time and flow rate.

content is great, professor gives great lecture, but grading system needs to be improved. Many questions only allow very specific decimal digits to pass, and some specified the required decimal digits but many don't specify; therefore, for future learners, please go to the discussion forums to find those answers and the system defaulted digit formats

This course definitely gives you a good basic understanding of the concepts and math behind the Operations Management. The examples, exercises and quizzes are truly useful to get prepared for each module exam. The platform is easy to use and the app is also extremely useful.

Room for improvement on explaining the exam problems and the presentations.

A solid introduction to operations management. I worked for two years as a production manager, so some of the concepts were already familiar to me, and yet this course helped me find new meaning in the different methods of controlling and analyzing operations. Professor T. explains things clearly and maintains a good pace, neither too slow

Very informative course, which I have enjoyed a lot! The only thing is that for me it was quite ambiguous about writing numeric answers on exams/quizzes. I really liked the way guidelines for writing different types of numeric answers were made in Introduction to Corporate Finance course. Something similar in this course would be great

I learned a lot in this course and think the instructor is very good. I just wish there was a bit more help available for people, like myself, that lack math skills that are obviously a given in this course. I struggled more with those (particularly in the last two modules) than with the concepts. Not all of us are STEM people!