This was a good overview/ refresher on operations management. Instructor is good. The quizzes can be a little frustrating as it is not always clear the format required for the answer. Just need to get used to taking courses in this format. Spend time looking at the discussions and pace yourself.

The course is great. My only recommendation is with the exam section where the answers had to be so specific seemed silly. The focus should be on concepts rather than getting the answer exactly right. For example if the answer to a question was 0.0036 and you round it off to 0.04 it would be wrong.

This course provides a basic analysis of processing time, capacity, quality, manpower and demand rate. It closes with a short summary of Toyota production system. The instructor gives concise explanation on the concepts above with challenging questions. This is helpful course to me.

Good overview of ways to analyze a business, be it manufacturing (or fast food) or Service based (hospital, call center). Also enjoyed the section on the Toyota (Japanese) Production system view of waste reduction and quality assurance and quality control.

Good execution of overall e-modules. Common examples were good, would be better to use some software related examples as well.

Suggestion is to add the explanation for each of the home work answer after submission to understand have more understanding.

The course itself was really interest, however, I would not recommend as a course for people with no experience. I have some background on the business community and found the course pretty hard in general. The professor was excellent.

Me gustaron mucho los temas, me gusto la explicacion, pero a la hora de hacer los examenes, sufrí mucho, eran mucho mas complicados que los problemas expuestos en clase. Favor de empatar lo visto en clase con lo preguntado en examenes.

It's a very useful course, professor is pretty clear about explaining theory and showing how to do some calculation, it would be wonderful if the sound record system get improved, sometimes the voice from video is not clear enough.

Excellent and detailed course. My only complaint is some topics are assumed as prior knowledge without explicit instruction. The student is then unsure what to even look up when attempting to fill these knowledge gaps.

Very informative course and does contains lots of practical examples and exercises!

Strongly recommended for those who run business and would like to understand how to create good processes and high-quality operations.

The course was very informative and detailed. I will take this oppurtunity to thank coursera and The Wharton School to have such an amazing platformfor people to come and learn with real examples.

THANKS COURSERA TEAM.

This course is worth doing as it changes the perspective of thinking in right direction. Course also helps to find out bottlenecks and improve productivity. I found it useful and well with an engineers curriculum.

Very Time Consuming, process analysis and statistical probability are very interesting. I do feel however that I will have difficulty actually applying 95% of the material to my present day business.

I feel there were not enough examples for the problems sets. It took me longer than normal to solve them. Especially when the teacher made a small change to how it's supposed to be solved.

Over all very positive, some of the exam questions were very simple compared to the course work, so i'm not sure how valuable the course will be on my CV, but that remains to be seen.

It's really good course from the aspect of content as well as technical performance. The lecturer is on a really high level so it goes hand to hand. Keep your great work.

Quite detailed and lengthy but an intriguing course. Many relevant examples have been included by the Professor to make contents easy for the user. Overall satisfactory!

Very detailed coverage of topics however the lecturer lacks sufficient energy in delivery and this could be solved when recording the lecture from an real classroom.

Although very hard to listen to the professor because of his accent and very hard to read his hand written words, the content itself is really useful and practical.

The course is very relevant to Industrial/Operations/Management professionals. Thanks a lot to the instructor (Prof. Christian Terwiesch) for designing the course.

Some quiz questions are hard to understand... the math and problem solving is the easy part. Understanding what they question is looking for is the biggest battle.

Good course. Provides excellent understanding of real world problems. It could be made more interesting by including more real world problems and scenarios.

Introduction to Operations Management is a good course to learn key concepts such as process analysis, bottlenecks, flows rates, and inventory levels.

By far not as good or demanding/challenging as the one from Kellogg. Still not bad. Also significantly shortened compared to the earlier incarnations.

The course material is good, however several of the test scenarios varied from the demonstrated practices. Also, the iOs app didn't work correctly.