Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate

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Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English
Recently updated!

January 2025

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Prepare for a career in Health

  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

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Earn a career certificate

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Revenue Analysis
Category: Revenue Management
Category: Medical Billing

What you'll learn

Skills you'll gain

Category: Ambulatory Care Delivery
Category: Medical Terminology

What you'll learn

Skills you'll gain

Category: Data Management
Category: Electronic Health Records Applications

What you'll learn

Skills you'll gain

Category: Human Resources Concepts
Category: Human Resources Policies
Category: Human resource management
Category: Change management

What you'll learn

Skills you'll gain

Category: Case Management
Category: Healthcare Delivery Models
Category: Healthcare Delivery Process

What you'll learn

Skills you'll gain

Category: Strategic Leadership
Category: Risk Management
Category: Project Management

Instructors

Michelle J. Campbell
Johns Hopkins University
3 Courses76 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
3 Courses76 learners

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.