Google

Apoio Técnico de TI da Google Professional Certificate

Google

Apoio Técnico de TI da Google Professional Certificate

Este é o seu ponto de partida para uma carreira em TI. Neste programa, vai aprender as aptidões necessárias para desempenhar a função em menos de 6 meses. Não é necessário ter um diploma ou experiência prévia.

Access provided by Abu Dhabi National Oil Company

Earn a career credential that demonstrates your expertise

from 239 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 239 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Adquirir as aptidões necessárias para ter sucesso numa função de TI de nível inicial

  • Aprender a executar tarefas diárias de apoio técnico de TI, incluindo montagem de computadores, redes sem fios, instalação de programas e serviço de apoio ao cliente

  • Aprender a prestar apoio técnico completo ao cliente, desde a identificação de problemas até à resolução e depuração dos mesmos

  • Aprender a utilizar sistemas, incluindo Linux, sistemas de nomes de domínio, interface de linhas de comando e código binário

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in Portuguese (Portugal)

See how employees at top companies are mastering in-demand skills

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Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Technical Support
Category: Software Installation
Category: Computer Hardware
Category: Linux
Category: Microsoft Windows
Category: Computer Networking
Category: Technical Communication
Category: Desktop Support
Category: Computer Literacy
Category: Information Technology
Category: Information Privacy
Category: Network Security
Category: Hardware Troubleshooting

What you'll learn

Skills you'll gain

Category: Network Protocols
Category: Computer Networking
Category: TCP/IP
Category: Virtual Private Networks (VPN)
Category: Wide Area Networks
Category: Network Model
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Wireless Networks
Category: OSI Models
Category: Network Security
Category: Routing Protocols
Category: Proxy Servers
Category: Network Troubleshooting
Category: Network Architecture
Category: Servers
Category: VPN Clients

What you'll learn

Skills you'll gain

Category: File Management
Category: Linux
Category: Microsoft Windows
Category: OS Process Management
Category: Help Desk Support
Category: Software Installation
Category: Command-Line Interface
Category: Package and Software Management
Category: File Systems
Category: Operating Systems
Category: System Monitoring
Category: Remote Access Systems
Category: Technical Support
Category: Virtual Machines
Category: System Configuration
Category: Desktop Support
Category: User Accounts
Category: Operating System Administration
Category: Virtualization

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Lightweight Directory Access Protocols
Category: Active Directory
Category: Virtualization
Category: User Accounts
Category: Hardware Troubleshooting
Category: Disaster Recovery
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Cloud Infrastructure
Category: Cloud Computing
Category: Windows Servers
Category: Linux Servers
Category: Server Administration
Category: Data Storage
Category: Operating System Administration
Category: Technical Support and Services
Category: Network Administration

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Authorization (Computing)
Category: Authentications
Category: Cybersecurity
Category: Network Security
Category: Security Awareness
Category: Firewall
Category: Patch Management
Category: Identity and Access Management
Category: Information Systems Security
Category: Malware Protection
Category: Application Security
Category: Virtual Private Networks (VPN)
Category: Wireless Networks
Category: Data Security
Category: Threat Detection

Earn a career certificate

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Instructor

Google Career Certificates
Google
386 Courses 14,993,201 learners

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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.