Introduction to User Experience Principles and Processes

Introduction to User Experience Principles and Processes

This course is part of User Experience Research and Design Specialization

Instructor: Mark Newman

What you'll learn

Understand the fields of UX design and UX research.
Understand design principles and best practices and their basis in human capabilities and behavior
Incorporate a user-centered focus into the design process

Skills you'll gain

Details to know

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Assessments

5 assignments

Taught in English

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This course is part of the User Experience Research and Design Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 6 modules in this course

This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

What you'll learn: - The skills needed for UX research and design  - How UX researchers discover and assess user needs and assess possible designs  - How to conduct a micro-usability test  - How UX designers use sketching and prototyping to develop design concepts - How to incorporate a user-centered focus into the design process  - Key features of human behavior and describe their impact on the design of interactive systems  - Techniques for critiquing and designing interactive systems based on human capabilities and behavior

What's included

4 videos3 readings1 assignment1 discussion prompt

4 videosTotal 30 minutes

Welcome1 minutePreview module
What is User Experience?11 minutes
The UX Process8 minutes
Components of UX8 minutes

3 readingsTotal 30 minutes

Welcome to Introduction to User Experience10 minutes
Syllabus10 minutes
Help Us Learn More About You!10 minutes

1 assignmentTotal 20 minutes

Module 120 minutes

1 discussion promptTotal 10 minutes

Self-Reflection: Good and Bad UX10 minutes

What's included

4 videos1 assignment1 peer review2 discussion prompts

4 videosTotal 56 minutes

UX Design Overview15 minutesPreview module
Prototypes9 minutes
Sketching9 minutes
A Brief Incomplete History of UX22 minutes

1 assignmentTotal 20 minutes

UX Design Overview, Part 120 minutes

1 peer reviewTotal 60 minutes

10,000 Floor Elevator60 minutes

2 discussion promptsTotal 20 minutes

Self-Reflection: 10 Sketches10 minutes
Self-Reflection: Favorite Designs10 minutes

What's included

4 videos1 assignment1 discussion prompt

What's included

3 videos1 assignment1 discussion prompt

What's included

11 videos1 assignment1 discussion prompt

11 videosTotal 52 minutes

Heuristics for Design7 minutesPreview module
#1 - Visibility of System Status6 minutes
#2 - Match Between System and Real World5 minutes
#3 - User Control and Freedom2 minutes
#4 - Consistency and Standards6 minutes
#5 - Error Prevention4 minutes
#6 - Recognition Over Recall5 minutes
#7 - Flexibility and Efficiency of Use3 minutes
#8 - Aesthetic and Minimalist Design2 minutes
#9 - Error Recovery4 minutes
#10 - Help and Documentation3 minutes

1 assignmentTotal 20 minutes

Module 520 minutes

1 discussion promptTotal 10 minutes

Webpages That Suck10 minutes

What's included

5 videos4 readings2 peer reviews1 discussion prompt

5 videosTotal 67 minutes

Heuristic Evaluation8 minutesPreview module
Course Wrap-up, Next Steps7 minutes
Basic Methods of UX Research9 minutes
Interview - UX Designer Matt Martin24 minutes
Interview With UX Researcher Lija Hogan18 minutes

4 readingsTotal 40 minutes

Overview of the Heuristic Evaluation Assignments10 minutes
Post-Course Survey10 minutes
Attributions10 minutes
Keep Learning with Michigan Online10 minutes

2 peer reviewsTotal 120 minutes

Heuristic Evaluation, Part 1: Generating the List of Issues60 minutes
Heuristic Evaluation, Part 2: Writing the Report60 minutes

1 discussion promptTotal 10 minutes

Heuristic Evaluation Sandbox10 minutes

Instructor

Instructor ratings

4.8 (352 ratings)

Mark Newman

University of Michigan

3 Courses95,920 learners

Offered by

University of Michigan

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Reviewed on Oct 15, 2020

Excellent, the way the content is explained is exceptional, learning a lot from this course, thank you to all lecturers for putting together this amazing resource

Reviewed on Jul 25, 2020

I really liked completing this course. It has given me a push to start my own design journey. This is a very well planned syllabus and it is from my dream university made it even more special for me.

Reviewed on Dec 15, 2020

Easy to understand explanation of UX principles and enjoyed the instructor's videos and commentary. Enjoyed and learned from doing the class assignments.

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