Managing Professional Work Teams

Managing Professional Work Teams

Instructor: David Michael Rosch

What you'll learn

Leadership & Teamwork: Understand leadership's role and the traits of strong, positive team culture.
Emotional Needs & Accountability: Recognize team members' emotional needs and the importance of mutual accountability.
Team Growth & Conflict: Learn about psychological safety, team development stages, and benefits of conflict.

Details to know

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Assessments

7 assignments

Taught in English

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There are 5 modules in this course

We often think that managing people looks like a charismatic and courageous person effective enough to be in front pointing out to everyone the direction the group should take, while others follow behind. However, in today’s world (where the difference between supervisors and employees is smaller than ever), leaders are just as often teammates and collaborators as they are supervisors and managers who can hire and fire their team at will. This course is an introduction for how managers can construct and supervise individuals who work as a team to get their work done quickly and effectively – where all individuals add unique value and skill.

Taught by an internationally recognized expert in leadership and team development, this course is helpful to anyone interested in the basics of supervising other humans in work and community settings. If you already consider yourself more advanced, this short course might help to remind you of basic strategies and concepts you may have gotten away from. Each short video and reading is designed to be practical, clear, and backed by the latest research in management and leadership development.

In this module you will become familiar with the course and our learning environment. The orientation will also help you obtain the technical skills required for the course. Then dive into the second part of this module to investigate the importance of teamwork, the common misconceptions of team leadership, and the increasing need for effective leadership in today’s professional work environment, equipping you with the essential skills for successful people management.

What's included

6 videos3 readings2 assignments

6 videosTotal 19 minutes

Course Overview1 minutePreview module
Meet Your Instructor | Dave Rosch2 minutes
Module 1 | Overview 2 minutes
Leading Teams is Harder than It Used to Be6 minutes
Why Leading Teams is Like Flushing Toilets5 minutes
Module 1 | Wrap-up1 minute

3 readingsTotal 30 minutes

Syllabus10 minutes
Updating Your Profile10 minutes
The Creative Power of Collaboration10 minutes

2 assignmentsTotal 60 minutes

Orientation Quiz30 minutes
Module 1 | Knowledge Check30 minutes

In this module you will explore a comprehensive understanding of team formation, the significance of mutual accountability in teams, and the emotional needs of team members, offering you the knowledge to enhance team effectiveness and productivity.

What's included

5 videos1 reading1 assignment

5 videosTotal 24 minutes

Module 2 | Overview1 minutePreview module
Three Things All Team Members Need5 minutes
Mutual Accountability: The bedrock principle of effective teams8 minutes
When you need a team, and when "just a group" is good enough6 minutes
Module 2 | Wrap-up1 minute

1 readingTotal 10 minutes

On-the-fly Guide to Building Teams10 minutes

1 assignmentTotal 30 minutes

Module 2 | Knowledge Check30 minutes

In this module you will gain insights into the core behaviors for effective teamwork and recognizing the characteristics of strong teams, with a focus on why these traits become less common as individuals age.

What's included

5 videos1 assignment1 plugin

5 videosTotal 21 minutes

Module 3 | Overview2 minutesPreview module
Why Kindergarteners are Better Teammates than Business Professionals5 minutes
Two Fundamental Team Member Behaviors5 minutes
Playing "Meeting Chicken" and How to Avoid It5 minutes
Module 3 | Wrap-up2 minutes

1 assignmentTotal 30 minutes

Module 3 | Knowledge Check 30 minutes

1 pluginTotal 15 minutes

Video: Task Roles and Maintenance Roles in Groups15 minutes

In this module you will explore the concepts of "openness" and "supportiveness" in management, the establishment of "psychological safety" within teams, and the identification of six essential behaviors for cultivating a robust team culture.

What's included

5 videos1 reading1 assignment

5 videosTotal 25 minutes

Module 4 | Overview2 minutesPreview module
The Basic Six-Item Checklist for Building Strong Team Cultures8 minutes
Serving as a Knight without Throwing Shade: the basics of psychological safety4 minutes
What it Means to Be "Open" and "Supportive" as a Team Leader7 minutes
Module 4 | Wrap-up2 minutes

1 readingTotal 10 minutes

The Culture Code10 minutes

1 assignmentTotal 30 minutes

Module 4 | Knowledge Check30 minutes

In this module you will explore the positive aspects of conflict in group evolution, the five stages of team development, and diverse interpretations of “team development,” equipping you with a holistic understanding of team progression crucial for effective leadership and participation. At the conclusion of this module, you will be ready to complete the final assessment for the course and earn your Coursera certificate!

What's included

6 videos3 readings2 assignments

6 videosTotal 28 minutes

Module 5 | Overview2 minutesPreview module
Different Ways to View Team Development4 minutes
The Five Stages of a Popular Model of Group Development9 minutes
Can you and should you avoid thunderstorms in groups? 5 minutes
Important concepts NOT discussed in this course--and where to learn more4 minutes
Module 5 | Wrap-up2 minutes