Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Describe software engineering, Software Development Lifecycle (SDLC), and software development tools, technologies and stacks.

List different types of programming languages and create basic programming constructs such as loops and conditions using Python. 

Outline approaches to application architecture and design, patterns, and deployment architectures. 

Summarize the skills required in software engineering and describe the career options it provides.

The essential characteristics of DevOps including building a culture of shared responsibility, transparency, and embracing failure.

The importance of Continuous Integration and Continuous Delivery, Infrastructure as Code, Test Driven Development, Behavior Driven Development.

Essential DevOps concepts: software engineering practices, cloud native microservices, automated continuous deployments, and building resilient code.

The organizational impact of DevOps, including breaking down silos, working in cross functional teams, and sharing responsibilities.

Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.

Develop a Working Agreement to foster a collaborative environment for your team members.

Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.

Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.

Apply Scrum skills, create project charters, perform Stacey analysis, and identify and prioritize stakeholders with optimal engagement methods.

Create a working agreement, User Stories, product backlog, Sprint backlog, analyze risks, and develop an Agile risk register.

Perform relative estimation for story points, calculate team velocity, develop a Kanban board, and generate a burndown chart.

Evaluate daily Scrum meeting best practices, prepare for a demo, conduct a retrospective, and discuss Scrum certification opportunities.

List CSM testing and eligibility requirements.

Summarize what to expect from the CSM test.

Explain how to prepare for the CSM test.

Complete a CSM Practice Test.