In this course, you will learn important language to describe how you shop, review what you’ve bought, and assist customers. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.
Low Intermediate English: Shopping & Customer Service
Low Intermediate English: Shopping & Customer Service
This course is part of English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
Instructors: Rebecca Payne-Passmore
Sponsored by InternMart, Inc
2,263 already enrolled
Gain insight into a topic and learn the fundamentals.
4.8
(16 reviews)
19 hours to complete
3 weeks at 6 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Describe your overall shopping behaviors and preferences.
Share opinions on products, services, and places.
Understand a variety of customer service interactions.
Respond to customer inquiries and complaints.
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
5 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
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This course is part of the English Language Skills A2-B1 CEFR: Low-Intermediate Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 6 modules in this course
This week, you will learn about this course and understand how to use Voxy's innovative platform.
What's included
4 videos4 readings1 assignment2 app items1 discussion prompt
This week, you will describe where, when, why, and how you shop the way you do.
What's included
1 video4 readings1 assignment4 app items
This week, you will share your opinions on what to buy and where to buy it in the form of business and product reviews.
What's included
1 video4 readings4 app items1 discussion prompt
This week, you will look at how to use phone calls and emails to provide customers with both general and specific information and resolve their problems.
What's included
1 video3 readings1 assignment3 app items
This week, you will look again at how to provide customers with information and resolve their problems, but this time in person.
What's included
1 video3 readings1 assignment3 app items
This week, you will have the chance to choose the topic you study for your End of Course project.
What's included
3 videos4 readings1 assignment2 app items1 discussion prompt
Instructors
Instructor ratings
5.0 (6 ratings)Offered by
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4.8
16 reviews
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AA
5
Reviewed on Apr 9, 2023
An excellent Course to learn important language for almost all kind of Shopping and to deal with various customer service issues!
Recommended if you're interested in Language Learning
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