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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.

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Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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7101 - 7125 of 10,000 Reviews for Technical Support Fundamentals

By Catur S R

Mar 4, 2021

I'm majoring in Information System and mostly I only interact with system, this opened whole new knowledge for me

By Luis M P G

Feb 20, 2021

Es un buen inicio, si no tienes idea de nada te será muy util, luego deberas seguir hasta alcanzar tus objetivos.

By khaya v

Jan 15, 2021

I am absolutely happy with this course. I have received quality information in digestible chucks and i love that.

By Patrick M

Jan 5, 2021

Very good course, and well structured. Recommend to anyone entering into or refreshing knowledge in the IT field.

By Saida I

Nov 22, 2020

it was easy to learn and had great experience. also gained a lot of knowledge from it thanks to my instructors 😃

By Gloria M

Nov 11, 2020

This course was really fun and taught me the basic fundamentals of IT would like to continue with programing now!

By C. J H R

Nov 7, 2020

Technical Support Fundamentals provides essential stepping stones for people that seek to discover careers in IT.

By 321910305002 g

Oct 30, 2020

amazing course! describes everything you need to know about technical support in detail and there are a lot more!

By Marek K

Oct 8, 2020

Great content, easy to follow instructions. Helpful reading suggestions. I enjoyed doing the hands-on exercises.

By Nathaniel R

Oct 7, 2020

Great course. I wished they would have done this a lot sooner. So much I have learned and will continue to learn.

By Bahati B K

Oct 6, 2020

My decision to take this course is one of the most important decisions I've ever taken in my learning experience.

By SURAJIT D

Sep 10, 2020

I love to learn with google thanks for giving me a great knowledge of technical support fundamentals in IT field.

By Jhoselin D V M

Sep 7, 2020

I loved this course. It was very informative. The information was presented clearly. I would highly recommend it.

By Chaitanya S T

Aug 31, 2020

It's a good course for a beginner. Also, It includes handling Virtual Machine. Overall It's a nice to experience.

By Margaret N

Aug 28, 2020

Very informative content! enjoyed the hands on aspect and the connection to real working individuals in the field

By edwin m

Aug 1, 2020

estoy agradecido por tan practico cursos y a ver aprendido mucho mas cosas de las computadoras y sus componentes.

By Cameron B

Jul 20, 2020

Great course to learn the basics of IT as well as a re-fresh for basic IT information that may be lost with time.

By David M M

Jul 9, 2020

Es una gran inducción al mundo de IT, se envuelve de todos los temas que hay que saber para comenzar a aprender.

By Bob M

Jun 24, 2020

This course was a great introduction to the field. The information is presented very well and is easy to digest.

By Josué M

Jun 19, 2020

Muy buen contenido para usarios principiantes, con todos los detalles para inciar en la sección de sopote de TI.

By Muhammad A Y

Jun 18, 2020

It was an amazing journey. The content was easily and beautifully explained and i had a lot of fun completing it.

By Furqan B

Jun 15, 2020

I Really enjoyed this course. It was wellrounded. I enjoyed building a computer and learning how to install an OS

By Christofer C

Jun 5, 2020

It was so user friendly and useful. It walked the fine line of being easy and informative. 10/10 would recommend.

By Jami S

May 31, 2020

Immediately applicable knowledge and vocabulary that gives me more confidence in my IT Help Desk role. Thank you.

By Terry S S

May 23, 2020

Very detailed for beginners. Each topic was thoroughly explained and taught. I will continue with more courses.