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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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7151 - 7175 of 10,000 Reviews for Technical Support Fundamentals

By Nathanael V

Jul 16, 2021

This course taught me a lot and I'm going to take it further and better myself with the knowledge I have gained.

By GARAH A

Jul 10, 2021

great course! a lot of information even for someone who has seen this before will enjoy the process of learning.

By Ryan M

Jun 25, 2021

Great introduction to fundamentals for those brand new to the field or veterans looking to earn a certification.

By Shani G

Apr 11, 2021

This course is very very helpful at the leaning of the basics of IT support Rolls and works at any organization.

By Ariel B

Apr 1, 2021

I am amazing course. There are easy to follow and understand. I am so exercising to continue to the next course.

By Alfredo T

Mar 13, 2021

Very informative course and it made learning this topic easier to understand. it was a very interactive course.

By Joel G

Jan 21, 2021

Great Course. I have used other websites to help me learn this information but this has been my best experience.

By Weetherson J

Jan 1, 2021

Some of the quizzes take a couple tries to get the gist of. Nothing too hard its just a hiccup on the interface.

By Eric H

Dec 4, 2020

Great start to grab me in and immerse myself. This course reminded me of why I should have studied IT years ago!

By Jeffrey Z

Nov 5, 2020

This course really did a great job of helping me understand the fundamentals of the technology that I use daily.

By Freddy M

Oct 30, 2020

Que curso tan bueno aprendí todo lo básico para llegar a ser un buen soporte de tecnología en cualquier empresa.

By Erhan D

Oct 28, 2020

An intense introductory course. Material really amazed and frustrated at the same time. Glad that I finished it.

By Muhammad F B M G

Oct 23, 2020

At last, my 2nd certificate from Google and Coursera. Thank you for the superb course. Looking forward for more.

By David B

Oct 10, 2020

The videos are interesting and straight forward. This has been a great way to be introduced to IT fundamentals.

By Lewis B

Sep 29, 2020

Thank you to everyone who contributed their time to make this course possible. Looking forward to the next step.

By Afewerki F

Sep 21, 2020

I was fun to take this course, great courses with a wonderful instructor. I'm planning to take the next courses.

By Juan C A M

Sep 21, 2020

This course is fundamental but introduce you to an awesome world and challenge you to keep in the learning path.

By Kudol L

Sep 16, 2020

Very informative. Felt like this course opened a new door for me. I cannot wait for moving on to the next course

By Evin H

Sep 3, 2020

A very thorough course. If you already have a lot of base knowledge in computers, this class should be a breeze.

By Ramon I

Aug 17, 2020

I really liked the course as it is, although I knew a few things taught here, I think this is nice to begin with

By Harland H

Aug 3, 2020

this feels like it was a great decision now its all about finishing it all and getting to start a great career!

By Sweta S

Jul 29, 2020

I really liked this course. I learned many things in this course. I thanks our trainers for teaching us so much.

By RUBANRAJ M

Jul 25, 2020

Learned many new tech things.Gained knowledge about all Technical Support Fundamentals.Just Awesome!!! Course...

By MOHAMMED M

Jul 1, 2020

The course was awesome and I learned a lot. IT HAS OPENED MY PASSION TO IT . And I really eager to to learn more

By Ravi N

Jun 3, 2020

it's such a cool and amazing course i saw during my career. nice videos as well as nice persons who teach to us.