Embora seja apenas um capítulo de introdução a TI, gostei muito das vídeo aulas com cada profissional do Google.

This course is very helpful for students and any others. With help of this course they can understand what is IT

great way to learn the basics and open the door to IT, So many questions answered this is a great place to start

I really enjoyed this course due to the clear and concise instructions from the instructors and course material.

Love the work of faculty and teachers as well especially week six lectures very important great job to everyone.

Exceptional foundational information! The labs were my favorite and gave me a visual of what I was working with!

this course really offered a great insight into the real technical IT support. i'm grateful for the opportunity.

I

a

l

r

e

a

d

y

h

ave

m

y

A

+

c

e

r

t

i

f

i

c

a

t

e

,

a

n

d

k

n

e

w

a

l

o

t

o

f

N

e

t

w

o

r

k

i

n

g

s

t

u

f

f

a

s

w

e

l

l

,

but I still felt like I learned some things here

I really fall in love with online courses learning program.

I will enroll again after a month for another course.

Wide range of fundamentals were included to this course. It is a good "launchpad" for those who starts learning.

Excellent introduction in the IT field to know the ins and outs of all the information you will need to succeed.

This was a very interesting course :) I have really enjoyed taking this one and looking forward to the next 5 :)

Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!

This was a great course. It was easy to follow along with and convenient enough to fall within my busy schedule.

The first peer review project is a bit lack luster in quality, but all in all a great course to get you started.

This really brings home all of the true fundamentals and is a great review for techs that are here for the cert!

Very good, very well explained, if a person has no idea of technology can perfectly adapt and learn from scratch

Technical Support Fundamentals has helped me to understand the basic concept of Technical Support and Computers.

Flexible, concise, and easy to follow. This is a very good course for beginners and intermediate computer users.

Perfect pace, totally clear instruction, perfect for someone to start from the very beginning. Highly recommend!

Its a really good course to introduce to IT Support, Its necessary for everyone who want to work in IT support.

This course is super awesome. I learned a lot and I know I got the right foundation. Thank you Google/Coursera.

Great Course , great refresher on things I am familiar with and thinks I'm not , like Linux and troubleshooting

I really like the way the course is setup. Google Coursera uses the best learning method to encourage students.

Best course to start the certification as it gives the basic foundations in a very fast-paced yet accurate way.