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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KD

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I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

SS

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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.

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9701 - 9725 of 10,000 Reviews for Technical Support Fundamentals

By Marcio F

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Jul 7, 2021

Excellent course! Thanks to everyone involved and dedicated to creating this training.

By Sanjeet S

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Jul 3, 2021

The best course from Google for getting entry for new comers like me in IT Industry .

By Jon C

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Jun 24, 2021

This course is a solid ground for anyone who is starting in. and/or interested in I.T.

By Aftab A K

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Jun 3, 2021

its better experience in this course but it was simple basics improve to advance level

By Sakiru A

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May 21, 2021

This course is Great, will advise anyone who is ready to change career to check it out

By Julius K K

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May 21, 2021

It is a great course that introduces and build foundation for technical support skills

By Maruli

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May 20, 2021

This course is really awesome for you who wants to start learn about IT field like me.

By Rodney H

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Apr 25, 2021

This was very helpful towards learning about the IT world. I recommend it to everyone!

By Mark R

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Apr 22, 2021

The course was done in a way that a beginner like myself could follow along and learn.

By Soo E

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Apr 11, 2021

Finally, but i have more catch IT tech. going next tech course continue upgrade myself

By Moses E

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Mar 22, 2021

i am glad i enrolled for this course now i can further pick a niche on the IT platform

By Kevin V

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Mar 11, 2021

EXCELENTE CURSO, DIDACTICO, ENTRETENIDO , EN LA EXPERIMENTACION SE APREDNDE MAS RAPIDO

By SENAAT3986

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Feb 20, 2021

i am very happy and satisfied with the course .. Thank you for providing us the course

By Darren B

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Feb 8, 2021

Fast, easy and a solid view of the real learning that lies ahead. Good starter coarse.

By Gianluca P

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Jan 29, 2021

Excellent and perfect teachers for easy understanding all the concepts of this course.

By VivianAmadi

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Jan 12, 2021

I loved it, it was easy to understand with a lot of information about the world of IT.

By Claro G

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Jan 4, 2021

I love the simplicity and engaging videos in the curriculum. The best 101 class in IT!

By Ravi S

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Jan 3, 2021

It will interest anyone who has a zeal to learn about computers. Job Well Done( JWD) !

By Maria M

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Dec 20, 2020

This gives me a good feeling. This gives me a ray of hope through this COVID pandemic.

By V.Visnukumar

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Dec 20, 2020

This courses would be more helpful to for every one who would like to learn about IT ,

By Sneh E

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Dec 16, 2020

i loved this course i know what is IT and other i am eager to complete this program!!!

By There i H J L Y

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Nov 22, 2020

Thank you for opening up my eyes and pushing me and showing me how big this IT can be.

By Christopher P

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Nov 21, 2020

great skills and expand my knowledge in the field for computer technology and IT world

By Tanya Y

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Nov 11, 2020

I am excited to continue learning more in the IT field. This course was very helpful.

By Cris L

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Nov 10, 2020

Covers the basics of IT support in a very fun way - lots of quizzes and hands-on labs.