Google
Google IT Support Professional Certificate
Google

Google IT Support Professional Certificate

Get on the fast track to a career in IT. In this certificate program, you’ll learn in-demand skills, and get AI training from Google experts. Learn at your own pace, no degree or experience required. Additionally, when you enroll today, you’ll get access to Google AI Essentials at no cost. Offer ends 11/30*

Google Career Certificates

Top Instructor

Sponsored by Kasem Bundit University

1,678,971 already enrolled

Earn a career credential that demonstrates your expertise
4.8

(179,242 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(179,242 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in English

See how employees at top companies are mastering in-demand skills

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Prepare for a career in IT Support

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
  • Qualify for in-demand job titles: IT Specialist, Tech Support Specialist, IT Support Specialist
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$56,000+
median U.S. salary for IT Support
¹
503,000+
U.S. job openings in IT Support
¹
75%
of certificate graduates report career improvement
²

Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera’s job search guide

Connect with 150+ U.S. hiring organizations in Google’s Employer Consortium

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate - 5 course series

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What you'll learn

Skills you'll gain

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What you'll learn

Skills you'll gain

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Category: Cloud Computing

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What you'll learn

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What you'll learn

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What you'll learn

  • Boost your IT support skills with AI
  • Leverage AI for faster troubleshooting
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  • Automate routine IT tasks with AI
  • Simplify IT documentation using AI
  • Use AI to identify IT security risks

Instructor

Google Career Certificates

Top Instructor

Google
325 Courses11,012,530 learners

Offered by

Google

Why people choose Coursera for their career

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Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

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Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

¹Lightcast™ US Job Postings (median U.S. salary with 0-5 years experience), Jan. 1, 2022 - Dec. 31, 2022). ²Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022. *Claim this limited-time offer by November 30, 11:59 PM PT. Valid for new Google Professional Certificate purchase only, limited to one per person. Offer only valid on English and Spanish certificate versions. Cannot be used in conjunction with other offers. Coursera reserves the right to modify or cancel the promotion at any time. Free enrollment into Google AI Essentials triggered upon purchase of Google Professional Certificate subscription. Access to Google AI Essentials is 180 days from purchase date of Google Professional Certificate. Coursera reserves the right to revoke Google AI Essentials access if the learner does not pay for Google Professional Certificate. Offer value may differ based on location. Terms for promotional offers apply.