Name: AI Strategy and Governance
Brand: University of Pennsylvania
Availability: OnlineOnly
Rating: 4.7 (106 reviews)

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Learner reviews & feedback for AI Strategy and Governance

4.7430 reviews

About this course

In this course, you will discover AI and the strategies that are used in transforming business in order to gain a competitive advantage. You will explore the multitude of uses for AI in an enterprise setting and the tools that are available to lower the barriers to AI use. You will get a closer look at the purpose, function, and use-cases for explainable AI. This course will also provide you with the tools to build responsible AI governance algorithms as faculty dive into the large datasets that you can expect to see in an enterprise setting and how that affects the business on a greater scale. Finally, you will examine AI in the organizational structure, how AI is playing a crucial role in change management, and the risks with AI processes. By the end of this course, you will learn different strategies to recognize biases that exist within data, how to ensure that you maintain and build trust with user data and privacy, and what it takes to construct a responsible governance strategy. For additional reading, Professor Hosanagar's book "A Human’s Guide to Machine Intelligence" can be used as an additional resource for more extensive information on topics covered in this module.

Featured reviews

5.0Reviewed Jun 7, 2024

Penn’s AI for Business Specialization provided a detailed exposure to the majority of relevant AI concepts necessary for AI strategy and adoption by businesspeople. Highly recommended.

5.0Reviewed Oct 27, 2025

REALLY ENJOYED IT, A GOOD STEPPING STONE TO MORE VIDEOS FOR SURE, IT TOUCHES ON THE TOPICS BRIEFLY SO YOU CAN GRASP IT, THEN GO BACK AND FOCUS A CLASS FOR EACH SECTION.

5.0Reviewed Jul 14, 2025

I loved this module the most especially module 2 with Prof. Lynn Wu, amazing research that clarified many questions in regards to the future use of AI/ML and the socioeconomic effects on workforce

5.0Reviewed Aug 10, 2024

Instructors provided extensive information in easily understandable modules. Each course and module builds upon the ones that came before it. Engaging and well-designed.

4.0Reviewed Feb 5, 2023

The course content is good. But the peering rating mechanism needs to be redesigned, it is so hard to get peers to review my essay even I have review assignments for many others.

5.0Reviewed Mar 7, 2022

Very systematic and logical content delivered by knowledgable professors. The best part is AI also has its own draw backs and that was discussed very logically with the supporting facts.

5.0Reviewed Nov 17, 2024

Great course which gives a holistic overview of using AI for strategy and governance. It presents a very comprehensive idea on the pros and cons of using AI in Organizational strategy

5.0Reviewed Sep 23, 2025

I highly suggest this course, it's not easy nor simple however stay Focused & complete it & the Opportunities will come your way! -Britten Miller ?

4.0Reviewed Apr 28, 2024

This course is very interesting. The only thing I wish it included is more info on how to implement from leadership prospective. the C-level proposals and strategy discussions.

5.0Reviewed Feb 19, 2024

Good overview with examples of the principles. Project at end of course helped to bring home how to use the education.

5.0Reviewed Jun 8, 2023

I was very impressed with the content of the course. It was well explained and the challenging at the same time.

5.0Reviewed May 28, 2025

Excellent material. Not easy to complete. Met my expectations of something produced by the Wharton School of Business.

All reviews

Showing: 20 of 106

Ahmet Kula

3.0

Reviewed Oct 28, 2025

it is a good course but out of date as AI moves very quickly. needs an update

Eric Nguyen

5.0

Reviewed Aug 13, 2023

The course is short, sharp and well-structured for professionals. The balanced and insightful mix of instructors, with up-to-date materials, structure and real data makes my time well spent here. Strongly recommend the course. Thank you, team.

Paul Masterson

5.0

Reviewed Jun 9, 2023

I was very impressed with the content of the course. It was well explained and the challenging at the same time.

cole siu

4.0

Reviewed Feb 6, 2023

The course content is good. But the peering rating mechanism needs to be redesigned, it is so hard to get peers to review my essay even I have review assignments for many others.

Susan Simmons

2.0

Reviewed Sep 19, 2025

Some of the content, graphs, examples are dated. Needs updating for 2025

Lorraine Adams

1.0

Reviewed Nov 18, 2023

The professors in this course speak English ungrammatically, deliver their words in a monotone, and lack interpersonal skills. The transcript is also ungrammatical. While this may be standard operating procedure in the tech and business communities, I found it not in keeping with the University of Pennsylvania’s avowed values. As a Princeton graduate with a master’s degree, I was disappointed in the quality, and stopped after the first module.

Julio Rodríguez Quirós

5.0

Reviewed Feb 1, 2023

This course on AI Strategy and Governance was particularly insightful. from AI economics and the need to establish an AI portfolio of quick wins and long-term projects for the organization´s strategic planning to important aspects as software, skills, production innovation, infrastructure, decentralization vs centralization, up to managing all the different AI specific risks. I really enjoyed this fourth module. Thanks.

Barbara J Moore

5.0

Reviewed Feb 20, 2024

Good overview with examples of the principles. Project at end of course helped to bring home how to use the education.

Liza Hall

5.0

Reviewed Jun 14, 2024

This course is essential for students who will be involved in developing initiatives at firms that implement AI.

Sudeep Ghosh

5.0

Reviewed Oct 15, 2022

the course is well planned. It has given me a a clear perspective on AI Strategies and Governance principles.

Chee Yan LAI

5.0

Reviewed Oct 11, 2022

This is an excellent course in AI Applications for business. Very well taught !

Sohong Dhar

5.0

Reviewed May 29, 2023

best specialization in AI for those who are not core IT professionals

Jay Koh

5.0

Reviewed Oct 10, 2023

One of the best on AI and policy so far I have taken!

Edgar Luk

5.0

Reviewed Nov 26, 2023

Excellent content and delivery.

Missy E

3.0

Reviewed Apr 16, 2025

Loved the course. Down voted because even though I finished early, they can only issue the certificate once the free subscription ends even if you complete early so you can pay the fee. This was not disclosed prior which is quite odd

Neeraj Sabharwal

3.0

Reviewed Apr 20, 2025

Not useful course. AI Governance does not cover enough details like NIST, EU Acts etc.

Paul Hebert

3.0

Reviewed Jul 15, 2025

Decent course - took forever for the grading to come through

anilsuman

3.0

Reviewed Mar 21, 2024

Content is very old

Odette Ayoub

5.0

Reviewed Dec 10, 2024

The AI strategy and Governance course on Coursera was very beneficial to me and for my professional development. I have better insight on how companies and organizations can implement AI to improve their outcome and at the same time, I appreciated the emphasis on balancing innovation with responsible AI use. Moreover, this course covered crucial and critical topics regarding AI ethics and explainability while providing real case studies regarding each topic. The instructor and the guests explained in a very simple way AI governance and its strategy and provided practical tools to assess risks in AI projects. However, I would like to suggest having more examples and case studies regarding companies that failed in implementing AI while others succeed in using AI in their structures. I highly recommend this course to every person who want to improve his knowledge about using AI responsibly and for those who want to integrate AI in their companies.

Ramesh Baskaran

5.0

Reviewed Apr 30, 2023

These courses cover a wide range of topics, including the fundamentals of AI, its applications in business, and the ethical considerations that arise when implementing these technologies. However, while these courses provide valuable theoretical knowledge, there is often a gap between theory and practice.

As such, it is my hope that more courses will be developed in the future that focus on practical, hands-on applications of AI in a business setting. By doing so, we can help ensure that the next generation of professionals is well-equipped to tackle the complex challenges that lie ahead in the rapidly evolving world of AI and business.