Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Sponsored by Coursera for Reliance Family

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English
Recently updated!

January 2025

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Prepare for a career in Health

  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University
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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Health Administration
Category: Health Care Administration
Category: Health Systems
Category: Healthcare Industry Knowledge
Category: Medical Terminology

What you'll learn

Skills you'll gain

Category: Employee Performance Management
Category: Performance Management
Category: Organizational Change
Category: Management Training And Development
Category: Organizational Development
Category: Human Resource Policies
Category: Human Resources
Category: Performance Review
Category: Change Management
Category: Human Resources Management and Planning
Category: Human Resource Management
Category: Employee Relations
Category: Interviewing Skills
Category: Employee Onboarding
Category: Recruitment
Category: People Management
Category: Leadership and Management
Category: Full Cycle Recruitment
Category: Interpersonal Communications
Category: Talent Management

What you'll learn

Skills you'll gain

Category: Health Care Administration
Category: Patient Safety
Category: Health Administration
Category: Occupational Safety And Health
Category: Safety Assurance
Category: Environment Health And Safety
Category: Performance Measurement
Category: Quality Assurance and Control
Category: Performance Improvement
Category: Quality Management
Category: Safety Culture
Category: Continuous Quality Improvement (CQI)
Category: Quality Improvement
Category: Operational Excellence
Category: Quality Management Systems
Category: Product Quality (QA/QC)
Category: Business Risk Management
Category: Performance Management
Category: Quality Control
Category: Risk Management

What you'll learn

What you'll learn

What you'll learn

Instructors

Michelle J. Campbell
Johns Hopkins University
3 Courses186 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
3 Courses186 learners

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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.