Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
Understanding User Needs
Understanding User Needs
This course is part of User Experience Research and Design Specialization
Instructor: Kentaro Toyama
Sponsored by MAHE Manipal
34,981 already enrolled
Gain insight into a topic and learn the fundamentals.
4.7
(512 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 10 hours
Learn at your own pace
93%
Most learners liked this course
What you'll learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
11 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 5 modules in this course
What's included
3 videos5 readings3 assignments1 peer review2 discussion prompts
What's included
3 videos2 readings3 assignments1 peer review1 discussion prompt
What's included
5 videos2 readings2 assignments1 peer review1 discussion prompt
What's included
2 videos2 readings2 assignments1 peer review1 discussion prompt
What's included
2 videos3 readings1 assignment1 discussion prompt
Instructor
Instructor ratings
4.6 (80 ratings)Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.7
512 reviews
- 5 stars
83.04%
- 4 stars
11.11%
- 3 stars
2.33%
- 2 stars
1.75%
- 1 star
1.75%
Showing 3 of 512
MM
5
Reviewed on Feb 28, 2020
Very good introductory course on semi-structured interviews. observations and analysis of qualitative data
SP
5
Reviewed on Jun 7, 2020
The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.
BM
5
Reviewed on Nov 6, 2020
Awesome course. The lectures provide great information and the assignments really help you understand the concepts and how to apply them to 'real-life' scenarios.
Recommended if you're interested in Computer Science
University of Colorado System
University of California San Diego
Coursera Project Network
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy