Google

Soutien des TI de Google Professional Certificate

Google

Soutien des TI de Google Professional Certificate

Voici votre parcours vers une carrière en TI.

Ce programme vous permettra d’acquérir des compétences très recherchées, qui vous prépareront à un emploi en moins de six mois. Ni diplôme ni expérience ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Access provided by FutureX

Earn a career credential that demonstrates your expertise

from 141 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 141 reviews of courses in this program

Beginner level

Recommended experience

6 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Développez les compétences nécessaires pour réussir dans un poste en informatique de niveau débutant

  • Apprenez à effectuer des tâches de soutien quotidiennes : montage d’ordinateurs, réseaux sans fil, installation de programmes et service client

  • Apprenez à fournir le soutien à la clientèle du début à la fin, qu’il s’agisse d’identification de problèmes, de dépannage ou de débogage

  • Apprenez à utiliser des systèmes, dont : Linus, systèmes de noms de domaine, interfaces de ligne de commande et codage binaire.

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in French

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Principes de base du soutien technique

Principes de base du soutien technique

Course 1, 25 hours

What you'll learn

Skills you'll gain

Category: Operating Systems
Category: Linux
Category: Package and Software Management
Category: Software Installation
Category: Technical Documentation
Category: Microsoft Windows
Category: Help Desk Support
Category: Technical Support
Category: Computer Hardware
Category: Computer Networking
Category: Information Technology
Category: End User Training and Support
Category: Technical Support and Services
Category: Network Security
Category: Hardware Troubleshooting
Category: General Networking
Category: Desktop Support
Category: Information Privacy
Les bits et les octets des réseaux informatiques

Les bits et les octets des réseaux informatiques

Course 2, 36 hours

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: Network Model
Category: TCP/IP
Category: Network Protocols
Category: Network Routing
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Wireless Networks
Category: Wide Area Networks
Category: OSI Models
Category: Network Routers
Category: Network Troubleshooting
Category: Cloud Storage
Category: Cloud Services
Category: General Networking
Category: Network Infrastructure
Category: Routing Protocols
Category: Cloud Computing

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: Linux
Category: Linux Commands
Category: OS Process Management
Category: Package and Software Management
Category: File Systems
Category: Software Installation
Category: Operating Systems
Category: User Accounts
Category: Remote Access Systems
Category: System Configuration
Category: Technical Support
Category: Identity and Access Management
Category: Computer Systems
Category: Linux Administration
Category: Virtualization
Category: Operating System Administration
Category: Computer Literacy
Category: Patch Management
Category: System Monitoring

What you'll learn

Skills you'll gain

Category: Systems Administration
Category: Virtualization
Category: IT Infrastructure
Category: Active Directory
Category: Servers
Category: Disaster Recovery
Category: Lightweight Directory Access Protocols
Category: Service Management
Category: User Accounts
Category: System Configuration
Category: Data Storage
Category: IT Management
Category: Operating System Administration
Category: Cloud Services
Category: Cloud Management
Category: Cloud Platforms
Category: Information Technology
Category: Server Administration

What you'll learn

Skills you'll gain

Category: Cryptography
Category: Encryption
Category: Authentications
Category: Cyber Attacks
Category: Firewall
Category: Cybersecurity
Category: Data Security
Category: Information Systems Security
Category: Security Strategy
Category: Security Awareness
Category: Malware Protection
Category: Cryptographic Protocols
Category: Network Security
Category: Threat Detection
Category: IT Security Architecture
Category: Hardening
Category: Computer Security Awareness Training
Category: Security Controls
Category: Application Security
Category: Threat Management

Earn a career certificate

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Instructors

Onlea support

Top Instructor

17 Courses293,449 learners
Google Career Certificates
Google
386 Courses16,346,097 learners

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Google

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.