When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients.
Delivering Quality Work with Agility
Delivering Quality Work with Agility
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
Access provided by New York State Department of Labor
21,863 already enrolled
Gain insight into a topic and learn the fundamentals.
4.6
(310 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 1 hour
Learn at your own pace
99%
Most learners liked this course
What you'll learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
4 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the People and Soft Skills for Professional and Personal Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There is 1 module in this course
What's included
23 videos23 readings4 assignments
Instructor
Instructor ratings
4.5 (67 ratings)Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.6
310 reviews
- 5 stars
73.80%
- 4 stars
19.48%
- 3 stars
4.79%
- 2 stars
0.95%
- 1 star
0.95%
Showing 3 of 310
YF
4
Reviewed on Oct 1, 2024
The content was highly educational. However, it was inconvenient that many of the reading materials used images of text in English, making it impossible to utilize AI-based translation tools.
A
5
Reviewed on Apr 4, 2023
Really helpful for someone working effectively in an organization.
NG
4
Reviewed on Sep 15, 2024
Good to be reminded of good practice even if sometimes it seems like common sense.
Recommended if you're interested in Personal Development
University of Colorado System
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy