Welcome to Module 2, where we will explore the definition of numerous communications best practices and take a deep dive into the process of managing end-to-end project communications. We will look at different communication mediums and understand the concepts of the gulf of execution and the gulf of evaluation to identify communication gaps. We will touch on the failing fast concept and how the approach can help turn a failing project into a success. Finally, we will review the different roles that engage in a project and how the RACI matrix can be used to assign responsibilities.

Welcome to Module 3, where we will introduce two common methods used to establish and effectively communicate an acceptable schedule baseline. The methods include critical chain and critical path method. We will also explain and illustrate a communications management plan. In addition, we will revisit the need to plan virtual communications effectively. We will discuss status reporting essentials and share how various communication styles can impact the quality of communications.

Welcome to Module 4, where we will introduce some critical leadership skills, attributes, and styles. We will also cover the key differences between a manager and a leader. We will look at how to be effective as a leader in different situations. In addition, we will review the importance of knowledge sharing and understand why intuitive decision-making is an important skill for a leader.

Welcome to Module 5, where we will explore effective resource management practices, including the resource breakdown structure (RBS) tool. You will learn the techniques to plan for and acquire resources, the challenges you may face, and strategies to overcome the challenges. You will also explore the principles and benefits of effective negotiation.

In this module, you will complete a final exam that tests your knowledge of the course’s content. The exam will include questions on topics including but not limited to effective communication, managing stakeholders, and effective leadership. You will also have the opportunity to demonstrate your skills in project management communications, stakeholder management, and leadership skills through a peer-graded final project.