From the page for the Google IT Support Professional Certification program:"Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more. "

The wording of this implies that UPON COMPLETION of the course, there will be opportunities for applications for WORK that were NOT AVAILABLE PRIOR. Saying this is MISLEADING. OF COURSE I can 'share my information with [these companies]", I COULD DO THAT BEFORE. The wording of this sentence was the ENTIRE REASON I took this course! I WASTED TWO MONTHS ON THIS! I COULD'VE JUST STUDIED FOR A+! THANK YOU FOR WASTING MY TIME.

Absolutely terrible.

Disorganized. Frustrating. Information is very in-depth. Impossible to understand and follow. I learned more by looking things up on the internet on my own. How is anyone supposed to learn this, truly understand, and apply the concepts?

I have a BS in Psychology, specifically cognition and how people learn things best. Not nearly enough practical application in this course. Things are not explained well, simply read from a slide. I'm willing to bet many googlers do not now this ridiculous amount of information. Supplemental readings, terms and acronyms is not learning or teaching. I'd give this course zero stars if I could.

HelloHope this email reaches you wellOkay My Problem is this, I finished all 6 courses related to "Google IT Support" two months ago, but I didn't receive my certificates because I wasn't able to verify my account since I didn't have a passport back thenafter contacting with "Islam Soliman" and finally with "Caleb" he said that i can claim my certificates anytime in the future, once i have my passport and i can verify my account.i signed in today to claim them...i couldn't or i didn't know how, since there wasnt any verify your Id thing related to "Google IT support" but instead there was "Purchase your Certificate".a little help pleasethanks

This course is very awful for a couple of reasons. Threat of being locked out of quizzes for day for not getting 80 or above. The course lectures are absolutely awful the information is very redundant and not specific they take 1 year to get to a point. This course is extremely difficult and you will fail quizzes. Not because you're stupid but because this course was poorly made. If you want proof start watching videos and see how many mistakes they have to correct. I am positive alot of these reviewers used google to pass. They also must be fake because it does not take much to realize this is trash.

No real world application material. It was all presented as a "chug along" type style. The content doesn't harmonize with itself, rather you are forced to sit through painstaking videos which do little to help you learn what the stuff actually does in the real world. It's all memorization and trying to pass finish the sentence quizzes which do nothing to gauge understanding of content. Some quizzes are entirely revolved around a topic that was covered in less than 30 seconds throughout the entire course. Not a good start if you really want to understand how computer networking actually works.

I almost give up this course. For me horrible teaching. found in YouTube more information and better explanation to the materiel then this course. Better teaching . The quiz sometime doesn't work, especially the last one. IPv6 Compression quiz should taken out. we should not waist our time and money in such as thing. a child can do the exercise. need better and better than. I do not understand how this course got a better review. the first course " Technical Support Fundamentals" I took was great. However This one is not at all great.

Most courses are filled with mistakes and errors, the modules don't work well, the information is outdated, and annoying jokes and liberal politics are forced on the student. This course should in no way be labelled as preparation for the CompTIA A+ exam. In information and conciseness, this course is far worse than Professor Messer's free YouTube series. The only thing this is good for really is the badge and credential, though I'm still not sure how much benefit this provides.

Hi, This is the same issue from over 6 months until now not solve so please solve it as soon as possible. When I'm in the "Partitioning and Formatting a Disk Drive in Linux" Lab I pushed "Start Lab" button I get this message: Sorry, your quota has been exceeded for this lab. I asked for help from the Help center but I got worthless help so I tried again and again and this is what I got after all: {"status":500,"error":"Internal Server Error"} So now What should I do?

although the course is good the ipv6 compression quiz has not worked for three days. I get a confirmation that I have compressed all 10 addresses correctly but when I submit the quiz, it says I have 0 correct. It is a required quiz and you do not get credit for the course until you successfully pass the quiz. Other students are having the same issue. I have submitted 4 trouble tickets for that issue but I have had no response and it is still not working

hate learning networking on this course, most of the videos has a guy explaining stuff without any visual presentation or drawing/figures, just talking and talking. I keep losing focus and getting lost. even on some presentations and drawing they don't point out with a curser or something so you have to really focus on which point he is taking about. I have to repeat each video many times. poor job on Networking so far.

I gave my all, and took all the notes that would benefit me. Which led me to writing and writing yet not understanding what I was laying down on paper. Wish the instructor's would share this vital information to all of us that this is brand new in every aspect. "Layman Term" would have been essential to every student. I don't like giving up on things i set my mind to. This course is complicated for first timers!

I found this course difficult and discouraging. I felt that there was just way too much information being presented at one time. Even if I wanted to take notes and do small sections at a time, it wouldn't help me due to some of the topics and information were all over the place and not broken down enough for me to understand. I had to seek out YouTube & Udemy videos to get a better understanding of concepts.

Lots of mistakes in the course, the ones that were fixed are not incorporated into the course very well. When you get an answer wrong on a test it tells you to review the area the information was but half the time its wrong and you have to dig for the info you need. Alot of the vidoes have unnecessary talking, just give the info I need and not try to make me laugh. I am here to learn not have fun.

Very VERY outdated. You will learn pretty much nothing in this course. The quizzes ask questions that are not important so you find yourself taking notes on things that don't matter in anticipation of the quiz. Lots of history of things that are not relevant. Just all around disappointing. Uses complex explanations for simple objectives. Be prepared to research things on your own.

The first part started off great! Now I have started on week one of module two and every time I take week 1 test I receive a zero! Statistically there is no way I wouldn't get at least one right! I know some of them were correct but the format seems off and now I am locked out. Once this matter is resolved I will give a better rating but as of now it is ZERO stars!

Its just non stop talking , no interactions. As a beginner there were a ton of verbage used that I had to non stop google and youtube for definitions and examples. You can't assume I know what nodes are and etc, I rather use this as an outline and youtube the topics for better a understanding. I like that this point you in a direction that you may want to go in.

Information is explained very poorly, have to go to outside resources to get information in a more in depth way. Information feels is glossed over very quickly and that same information is asked again in the reviews despite hardly touching up on them if at all. Ive had better teachers from FREE Youtube videos than this PAID course.

It is just a primer. This will get you a job in the chat-box helping people perhaps. Very unhappy worst $40 I ever spent. I have had zero job responses even from employers since taking this course. If Coursera can find me a job in this field granted the chat-box is all it qualifies you for then I will re-write this review.

IPv6 Compression quiz will not let me move foward and says "failed" even though I got all 10 answers correct. Can you guys please fix this quiz on your end. I've taken it 3 times, passed each time and "failed" keeps coming up after completing the quiz and clicking on "submit" regardless of a 10/10 grade. HELP PLEASE!

Extremely buggy. If you do a project completely right it will still mark it inorrect and make you do it again. Having the right answers will not help you if the assignment is programmed incorrectly. Even after furiously googling the bugs and how to get around them, the workaround solutions don't always work.

The Quiz on Routes and Paths was a joke. Even when I clicked on the correct path and it was highlighted in green, I still received a 0. I tried at least 10 times or more. Went through the chat and I was a given a link to follow for help. I have yet to go to the links. Attempting to follow the links now.

don't even bother with this course. There's a glitch with IPv6 compression graded assesment which will always give you 0% even if you give all the correct answers and you won't be able to complete this course or get a certificate. Really feels bad considering this is provided by google.Pathetic!

The courses truly are an expensive version of free information you can find online, there was no additional value that any of these courses offered than any other learning outlet would have.

It is seriously putrid that that any of these courses are being lauded as a worthwhile endeavor.

If I could give this course negative stars I would. It's all because of the quiz at the end, IPv6 compression. I've probably tried this quiz at least 8 times already and even though I have all of the correct answers it says 0%, try again and failed. It ruined the entire course for me.

Too many mistakes by the instructor. Really difficult to grasp concepts when Coursera has to correct erroneous information given by the instructor. Google really need to re-record a few of these modules. Can't believe I have to go to YouTube to get a better explanation.