Macquarie University
Influencing: Storytelling, Change Management and Governance Specialization
Macquarie University

Influencing: Storytelling, Change Management and Governance Specialization

Dr Andrew Heys
Professor Elizabeth Sheedy
Arabella MacPherson

Instructors: Dr Andrew Heys

Sponsored by Barbados NTI

40,257 already enrolled

Get in-depth knowledge of a subject
4.7

(1,492 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.7

(1,492 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply a range of communication strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance

  • Expand your knowledge of, and personal competence in, negotiation and conflict resolution

  • Develop a creative and practical change capability: the discipline of influencing yourself and others to achieve a purpose

  • Design risk governance structures to ensure that your organisation achieves its objectives, engaging all the relevant stakeholders

Details to know

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Taught in English

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Specialization - 4 course series

Leading transformations: Manage change

Course 118 hours4.7 (1,502 ratings)

What you'll learn

  • Design successful change initiatives by adopting a balanced and reflective change mindset

  • Create change cycles that effectively apply tools and techniques for orienting, performing, and evaluating change

  • Generate leadership strategies that are mindful of the complexity and challenges of change and mobilise energy for transformation

Skills you'll gain

Category: Change Management
Category: Leadership and Management
Category: Strategy and Operations
Category: Business Psychology
Category: Entrepreneurship
Category: Organizational Development

Negotiation skills: Negotiate and resolve conflict

Course 214 hours4.7 (743 ratings)

What you'll learn

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

Skills you'll gain

Category: Communication
Category: Leadership and Management
Category: Marketing
Category: Negotiation
Category: Sales
Category: Conflict Management
Category: Human Resources

Storytelling and influencing: Communicate with impact

Course 318 hours4.8 (2,134 ratings)

What you'll learn

  • Critically evaluate a range of theories to decode the components of persuasive communications

  • Apply a range of different strategies to a variety of contexts to build rapport, overcome resistance, and find acceptance

  • Develop skills to interpret the motivation of the audience and influence the way they think and feel to support your ideas

Skills you'll gain

Category: Communication
Category: Influencing
Category: Conflict Management
Category: Storytelling

Risk governance: Manage the risks

Course 423 hours4.7 (359 ratings)

What you'll learn

  • Analyse governance structures for ensuring that an organisation meets its objectives.

  • Apply a risk management framework, having regard to the business context, including the identification of appropriate risk management solutions.

  • Identify and respond effectively to ethical issues.

Skills you'll gain

Category: Leadership and Management
Category: Risk Management
Category: Critical Thinking
Category: Decision Making
Category: Probability & Statistics
Category: Business Psychology
Category: Innovation
Category: Organizational Development

Instructors

Dr Andrew Heys
Macquarie University
1 Course33,771 learners

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