Generative AI Integration: Effects on Labor and Workforce

Generative AI Integration: Effects on Labor and Workforce

This course is part of Navigating Disruption: Generative AI in the Workplace Specialization

Instructor: Josh Pasek

What you'll learn

Identify ways generative AI might alter managerial work
Anticipate challenges that generative AI can pose for workers and management
Forecast implications of AI for interactions between companies and customers
Explore generative AI’s influence on who takes responsibility for AI products and worker’s autonomy

Details to know

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Assessments

1 assignment

Taught in English

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This course is part of the Navigating Disruption: Generative AI in the Workplace Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 3 modules in this course

In “Generative AI Integration: Effects on Labor and Workforce,” you’ll take a look at the larger impact of artificial intelligence on jobs, workplaces, and the relationships between firms and clients. In this course, we identify the disruptions that are likely to occur at each of these levels and highlight the need for firms to innovate, while working to ensure that AI efforts build value and are well-directed. You’ll learn how to ask the right questions when implementing AI in your workplace, and the importance of developing strong policies to help ensure workplace culture is improved when integrating generative AI.

Welcome to the course! In this module, we will begin with an overview of this third course in the Navigating Disruption series, Generative AI Integration: Effects on Labor and Workforce. After considering your workplace's readiness for AI, we'll explore AI impacts on jobs broadly and what we should expect to see. Let’s get started!

What's included

2 videos3 readings1 discussion prompt

In this module, we begin by considering the traditional value and work of white-collar jobs. Through understanding the value and outputs of white-collar jobs, we will then evaluate the ways in which AI will destabilize previously "safe" jobs. Armed with these evaluations, we'll ponder the question: are knowledge workers replaceable, and if so, what would the look like?

What's included

5 videos2 readings

5 videosTotal 34 minutes

Traditional Value of Knowledge Work 5 minutesPreview module
Making Sense of AI Knowledge Work Outputs7 minutes
Are Knowledge Workers Replaceable?7 minutes
What Work Needs to Get Done, and By Whom?6 minutes
Responsibilities of Workers and Firms8 minutes

2 readingsTotal 30 minutes

How ChatGPT Will Destabilize White-Collar Work15 minutes
The AI-Ready Workforce: How Leaders and Workers Can Prepare for a Reshaped Future of Work15 minutes

In this final module, we'll examine the changing dynamics in the workplace that must be re-evaluated with the adoption of AI. We'll review AI policies from a variety of industries, and utilize these as the inspiration for drafting our own AI policies. You'll close this course by sharing your AI policy with your peers, and then by considering what the past tells us about our present reliance on and use of AI in our workplaces.