In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail

Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
Access provided by Coursera Learning Team
4,317 already enrolled
77 reviews
Skills you'll gain
- Compensation Analysis
- Human Capital
- Workforce Management
- Workforce Planning
- Workforce Development
- Human Resources Management and Planning
- People Management
- Compensation and Benefits
- Organizational Strategy
- Recruitment
- Recruitment Strategies
- Interviewing Skills
- Employee Engagement
- Talent Management
- Compensation Strategy
- Employee Training
- Employee Performance Management
- Human Resource Strategy
- Employee Retention
- Staff Management
Details to know

Add to your LinkedIn profile
8 assignments
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
83.11%
- 4 stars
9.09%
- 3 stars
2.59%
- 2 stars
3.89%
- 1 star
1.29%
Showing 3 of 77
Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour
Reviewed on Aug 6, 2021
Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much
Reviewed on Oct 6, 2021
The course was quite basic but very insightful overall
Explore more from Business

University of Michigan

University of Michigan

University of North Texas


