Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
Understanding User Needs
Understanding User Needs
This course is part of User Experience Research and Design Specialization
Instructor: Kentaro Toyama
Sponsored by Syrian Youth Assembly
34,958 already enrolled
Gain insight into a topic and learn the fundamentals.
4.7
(512 reviews)
Beginner level
No prior experience required
Flexible schedule
Approx. 10 hours
Learn at your own pace
93%
Most learners liked this course
What you'll learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
11 assignments
Taught in English
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This course is part of the User Experience Research and Design Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 5 modules in this course
What's included
3 videos5 readings3 assignments1 peer review2 discussion prompts
What's included
3 videos2 readings3 assignments1 peer review1 discussion prompt
What's included
5 videos2 readings2 assignments1 peer review1 discussion prompt
What's included
2 videos2 readings2 assignments1 peer review1 discussion prompt
What's included
2 videos3 readings1 assignment1 discussion prompt
Instructor
Instructor ratings
4.6 (80 ratings)Offered by
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4.7
512 reviews
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Showing 3 of 512
JG
5
Reviewed on Apr 6, 2020
Great class; really learned about interviewing and qualitative research! Great instructor and helpful videos.
JM
5
Reviewed on Jan 23, 2020
Loved this course. I applied the assessment activities directly on my work projects and they really worked.
BM
5
Reviewed on Feb 16, 2020
Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.
Recommended if you're interested in Computer Science
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