This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Instructor: Richard Moore
Sponsored by Louisiana Workforce Commission
55,880 already enrolled
Gain insight into a topic and learn the fundamentals.
4.5
(214 reviews)
Intermediate level
Some related experience required
Flexible schedule
Approx. 1 hour
Learn at your own pace
99%
Most learners liked this course
Details to know
Assessments
3 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
What's included
4 videos2 readings3 assignments
Instructor
Instructor ratings
4.5 (66 ratings)Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.5
214 reviews
- 5 stars
66.20%
- 4 stars
19.90%
- 3 stars
11.57%
- 2 stars
0.46%
- 1 star
1.85%
Showing 3 of 214
SA
5
Reviewed on Sep 9, 2022
same issue like the rest of the courses in this series . after completion of this course it not shown in the compeleted tab
AZ
5
Reviewed on Aug 22, 2024
It helped me to better understand some aspects that had previously been vaguely shady in my poor mind...
MC
5
Reviewed on Jun 25, 2022
The lesson makes me clear to catch which is formal and which is direct as it will tell you when you are informal or how you should be indirect.
Recommended if you're interested in Language Learning
Coursera Instructor Network
Arizona State University
Sungkyunkwan University
University of Pennsylvania
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy