West Virginia University
Sales Operations/Management Specialization
West Virginia University

Sales Operations/Management Specialization

Prepare Yourself for a Sales Management Career. Master knowledge and techniques to manage an effective sales force.

Michael F. Walsh, Ph.D.
Suzanne C. Bal
Emily C. Tanner, Ph.D.

Instructors: Michael F. Walsh, Ph.D.

Sponsored by PTT Global Chemical

16,383 already enrolled

Get in-depth knowledge of a subject
4.5

(320 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(320 reviews)

Beginner level
No prior experience required
2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from West Virginia University
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

Specialization - 5 course series

Account Management & Sales Force Design

Course 114 hours4.5 (272 ratings)

What you'll learn

Skills you'll gain

Category: Sales
Category: Sales Management
Category: General Sales Practices
Category: Sales Strategy
Category: Sales Operations
Category: Sales Training
Category: Inside Sales
Category: Sales Prospecting
Category: Sales Enablement
Category: Sales Pipelines
Category: Sales Development
Category: Selling Techniques
Category: Sales Process
Category: Strategic Planning
Category: Outside Sales
Category: Direct Selling

Sales Force Management

Course 218 hours4.6 (98 ratings)

What you'll learn

Skills you'll gain

Category: Sales
Category: General Sales Practices
Category: Sales Management
Category: Human Resources
Category: Recruitment
Category: Sales Training
Category: Human Resources Management and Planning
Category: Sales Development
Category: Talent Acquisition
Category: Talent Recruitment
Category: Job Analysis
Category: Inside Sales
Category: Sales Prospecting
Category: Sales Pipelines
Category: Full Cycle Recruitment
Category: Human Capital
Category: Sales Operations
Category: Human Resource Management
Category: Talent Management
Category: Training and Development

Compensation, Expenses and Quotas

Course 310 hours4.4 (34 ratings)

What you'll learn

Skills you'll gain

Category: Sales
Category: Sales Management
Category: Financial Management
Category: Expense Management
Category: Sales Strategy
Category: Sales Territory Management
Category: Sales Operations
Category: Operating Cost
Category: Accounting and Finance Software
Category: Transportation Operations
Category: Compensation Analysis
Category: Compensation Strategy
Category: Compensation and Benefits
Category: Finance
Category: Operating Expense
Category: Expense Reports
Category: Accounting Systems
Category: Compensation Management
Category: Transportation Management
Category: Logistics Management

What you'll learn

Skills you'll gain

Category: Sales Management
Category: Sales Strategy
Category: Sales Territory Management
Category: Sales
Category: Business Management
Category: Financial Forecasting
Category: General Sales Practices
Category: Business Administration
Category: Sales Operations
Category: Corporate Accounting
Category: Finance
Category: Performance Measurement
Category: Management Accounting
Category: Key Performance Indicators (KPIs)
Category: Business
Category: Forecasting
Category: Budgeting
Category: Market Analysis
Category: Time Series Analysis and Forecasting
Category: Budget Management

Sales Operations: Final Project

Course 514 hours4.8 (35 ratings)

What you'll learn

Skills you'll gain

Category: Sales Process
Category: Sales Training
Category: Sales Management
Category: Human Resources Management and Planning
Category: Human Resources
Category: Sales Territory Management
Category: General Sales Practices
Category: Sales Operations
Category: Sales
Category: Sales Strategy
Category: Recruitment
Category: People Management

Instructors

Michael F. Walsh, Ph.D.
West Virginia University
5 Courses34,984 learners
Suzanne C. Bal
West Virginia University
5 Courses34,984 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Placeholder

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy