IBM
Product Owner: Communications & Stakeholder Management
IBM

Product Owner: Communications & Stakeholder Management

Skill-Up EdTech Team
Mark Bentcover

Instructors: Skill-Up EdTech Team

Sponsored by IEM UEM Group

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

11 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

11 hours to complete
3 weeks at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Effective communication strategies to represent the Voice of the Customer within Agile teams and organizations. 

  • Stakeholder engagement strategies to gather feedback, validate assumptions, make effective decisions, and influence results. 

  • Negotiation and conflict resolution skills to navigate competing priorities and viewpoints effectively.

  • Facilitation and leadership skills to effectively lead product discovery sessions, collaborative workshops, and decision-making processes.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

Build your Leadership and Management expertise

This course is part of the IBM Product Owner Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from SkillUp EdTech
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

This module introduces you to the foundational concepts of collaboration and communication essential for Product Owners. You will gain insight into the communications model, understanding its critical role in ensuring project success, along with best practices for effective communication. Through various expert interviews and practical exercises, you will explore the differences between collaboration and communication, as well as the components of a product vision. Additionally, you will learn about the importance of effective communications planning and how to create a communication matrix that enhances your role as a Product Owner.

What's included

4 videos2 readings2 assignments2 plugins

In this module, you will explore the foundational elements of Scrum, focusing on team dynamics, the Agile mindset, and stakeholder roles. You will gain insights into cross-functional teams, common challenges from Patrick Lencioni's "The 5 Dysfunctions of a Team," and how the Product Owner interacts with the Agile team. The module covers breaking down initiatives and epics into user stories using the INVEST model, along with practical labs for creating a prioritized product backlog and assessing team readiness. Additionally, you will learn negotiation styles and strategies for resolving conflicts, bridging the gap between marketing and Scrum, and equipping you with advanced collaboration techniques for real-world application.

What's included

9 videos1 reading3 assignments8 plugins

In this module, you will explore advanced tools and techniques for managing product deliverables, prioritizing requirements, and balancing customer needs. You'll explore virtual collaboration methods, as well as strategies for effective knowledge and document management. The module also covers essential perspectives for working across diverse roles, emphasizing problem-solving, workshop facilitation, and communication style models to support Product Owners in leading teams with varied viewpoints.

What's included

5 videos1 reading3 assignments8 plugins

This module includes a final project designed for you to practice the role of Product Owner, focusing on negotiation and collaboration skills. You will explore real-life scenarios and practice creating user stories that represent and balance the needs of the Scrum Team, key stakeholders, end users, and customers alike. You will also demonstrate how to negotiate and collaborate with the various players in the Agile process, including Scrum team roles, business stakeholders, and product users.

What's included

1 video2 readings1 assignment2 plugins

Instructors

Skill-Up EdTech Team
SkillUp EdTech
70 Courses135,116 learners

Offered by

SkillUp EdTech

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Placeholder

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy