Inspiring Peak Performance on Technical Teams

Inspiring Peak Performance on Technical Teams

This course is part of Real-World Engineering Management Specialization

Instructor: Nancy Wang

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Assessments

3 assignments

Taught in English

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This course is part of the Real-World Engineering Management Specialization

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There are 3 modules in this course

Sponsored by AMAZON WEB SERVICES (AWS).

In the previous course, Leadership Principles for Software Engineers, you learned about how to hire your team and set its goals. Now, learn how to lead each individual team member, increasing their personal best performance, and your team's overall performance, day after day. NANCY WANG, Director of Engineering and General Manager of AWS Data Protection Services and Founder, Advancing Women in Tech (AWIT), shares with you the engineering management skills cultivated at AMAZON (the #2-ranked company in the Fortune 500), with supplemental practices from GOOGLE and MICROSOFT. Develop the skills and mental models that the world's best engineering managers apply to turn their new hires into world-class engineers. Upon course completion, you will understand what world-class software engineering organizations expect of their managers, including: * Why you blend WATERFALL and AGILE methodologies to avoid the problems of either * How you comply with LABOR LAWS and CULTURAL EXPECTATIONS while leading geographically distributed teams * How to develop HIGH PERFORMING ENGINEERS with your COACHING, AUDITING, and FEEDBACK * How you TURN AROUND poor performers on your team * How you ALIGN with other managers and their teams, and GIVE AND RECEIVE ESCALATIONS to accomplish cross-functional goals

If the most important goals for software engineering managers are to 1/ hire and develop engineers and 2/ deliver on their commitments, when do managers have the time to work with their teams on day-to-day tasks? This section shows you how to automate day-to-day tasks, along with techniques to retain control and confidence in your team.

What's included

9 videos1 reading1 assignment

9 videosTotal 38 minutes

Introduction3 minutesPreview module
Working backwards example 15 minutes
Working backwards example 26 minutes
Ensuring quality with metrics5 minutes
Sprinting forward toward your launch3 minutes
The waterfall model5 minutes
Spikes and scope creep2 minutes
Communicating with your team4 minutes
Culturally aware communication2 minutes

1 readingTotal 10 minutes

Link to the first course10 minutes

1 assignmentTotal 30 minutes

Automating team progress30 minutes

The objective of every engineering manager is to have a high-performing team of high-performing engineers. What exactly does that mean? And how do you turn a new or average engineer into a high-performing engineer? Find out in this section!

What's included

9 videos5 readings1 assignment

9 videosTotal 54 minutes

What great engineers have in common8 minutesPreview module
How cultivating great engineers helps you1 minute
Coaching6 minutes
Real-world coaching example5 minutes
Managerial communication4 minutes
Auditing1 minute
Spreadsheets and development over time1 minute
Preparing employees for promotion3 minutes
Joy Idahosa, Senior Software Engineering Manager, AWS Backup Audit Manager22 minutes

5 readingsTotal 50 minutes

Optional: Transcript of the real-world coaching example10 minutes
Sample 1-on-1 agenda10 minutes
Example of auditing10 minutes
Sample employee development spreadsheet10 minutes
Optional: Read about Amazon Promo Docs10 minutes

1 assignmentTotal 30 minutes

Cultivating high-performing engineers30 minutes

Sometimes, on a team, there are one or more people who everyone else has to compensate for, or who are just unpleasant to work with. Ignoring these people might result in the rest of your team slowing attiring, leading to the death spiral of your team. How do you handle poor performers? Find out in this section!