Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Sponsored by University of Michigan

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English
Recently updated!

January 2025

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Prepare for a career in Health

  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University
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Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera's job search guide

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Earn a career certificate

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Health Care Administration
Category: Health Administration
Category: Health Systems
Category: Medical Office Procedures
Category: Medical Terminology
Category: Healthcare Industry Knowledge
Category: Practice Management

What you'll learn

Skills you'll gain

Category: Human Resources Management and Planning
Category: Performance Management
Category: Organizational Change
Category: Human Resource Policies
Category: Management Training And Development
Category: Performance Review
Category: Organizational Development
Category: Change Management
Category: Employee Performance Management
Category: Human Resources
Category: Human Resource Management
Category: Recruitment
Category: Employee Relations
Category: Interviewing Skills
Category: People Management
Category: Leadership and Management
Category: Interpersonal Communications
Category: Talent Management
Category: Employee Onboarding
Category: Full Cycle Recruitment

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Health Care Administration
Category: Health Administration
Category: Environment Health And Safety
Category: Occupational Safety And Health
Category: Quality Management
Category: Performance Management
Category: Safety Culture
Category: Business Risk Management
Category: Process Improvement
Category: Performance Measurement
Category: Quality Improvement
Category: Performance Improvement
Category: Operational Excellence
Category: Risk Mitigation
Category: Performance Metric
Category: Risk Management
Category: Enterprise Risk Management (ERM)
Category: Quality Management Systems
Category: Continuous Quality Improvement (CQI)

What you'll learn

What you'll learn

What you'll learn

Instructors

Michelle J. Campbell
Johns Hopkins University
3 Courses186 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
3 Courses186 learners

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