Employee Relations

This course is part of HRCI Human Resource Associate Professional Certificate

Instructors: Brad Boyson

What you'll learn

Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness
Evaluate policies for the workforce and employees of an organization

Details to know

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Assessments

23 assignments

Taught in English

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This course is part of the HRCI Human Resource Associate Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

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There are 4 modules in this course

This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.

By the end of this course, you will be able to: ● Create policies for the workforce and employees of an organization ● Evaluate different attitudes and values between the workforce and organization ● Summarize company culture and how it is monitored and how it evolves ● Explain performance management concepts for all levels of employees ● Outline organizational design principles and strategies for effectiveness No prior experience in Human Resources is needed to be successful in this course.

This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.

What's included

17 videos5 readings6 assignments4 discussion prompts

17 videosTotal 52 minutes

HRCI Human Resources Associate Professional Certificate Introduction2 minutesPreview module
Course Overview: Employee Relations1 minute
Instructor Introduction Video1 minute
Weekly Introduction: Introduction to Employee Relations1 minute
Mission, Vision and Values1 minute
Developing a Mission Statement3 minutes
Developing a Vision Statement4 minutes
Core Competencies2 minutes
Developing a Value Statement3 minutes
Ethics Codes4 minutes
Creating an Effective Ethics Code3 minutes
Employee Communications4 minutes
The Employee Handbook4 minutes
Company Meetings and Other Communication3 minutes
Company Training3 minutes
Employee Relationships3 minutes
Weekly Review: Introduction to Employee Relations1 minute

5 readingsTotal 45 minutes

Course Syllabus5 minutes
Overview: Mission, Vision, Core Competencies, and Values10 minutes
Ethics Code and Employee Contracts10 minutes
Social Media Policy10 minutes
The Employee Handbook Overview10 minutes

6 assignmentsTotal 180 minutes

Practice Quiz: Vision, Mission, Core Competencies, and Values25 minutes
Activity: Writing a Mission Statement30 minutes
Practice Quiz: Company Ethics15 minutes
Practice Quiz : The Company Handbook and Employee Communications15 minutes
Activity: Sharing a Mission Statement45 minutes
Graded Quiz: Introduction to Employee Relations50 minutes

4 discussion promptsTotal 40 minutes

Meet and Greet10 minutes
Discussion: Company Visions10 minutes
Discussion: Social Media10 minutes
Discussion: Company Training10 minutes

This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.

What's included

16 videos2 readings5 assignments1 peer review2 discussion prompts

16 videosTotal 51 minutes

Weekly Introduction: Employee Engagement0 minutesPreview module
Inclusive Culture Introduction2 minutes
Creating an Inclusive Culture4 minutes
Diversity and Inclusion1 minute
Diversity and Inclusion Initiatives6 minutes
Inclusion Initiatives Introduction1 minute
Employee Communication3 minutes
Employee Involvement2 minutes
Employee Feedback6 minutes
Work-Life Balance4 minutes
Employee Relations Programs3 minutes
Example: Creating an Inclusive Culture4 minutes
Employee Engagement Introduction1 minute
Measuring Employee Satisfaction and Engagement2 minutes
Example: Evaluating Engagement2 minutes
Weekly Review: Employee Engagement0 minutes

2 readingsTotal 20 minutes

What Inclusive Companies Have in Common10 minutes
Tools for Measuring Employee Satisfaction10 minutes

5 assignmentsTotal 140 minutes

Practice Quiz: Creating an Inclusive Culture20 minutes
Practice Quiz: Diversity and Inclusion15 minutes
Activity: Creating an Inclusive Culture40 minutes
Practice Quiz: Evaluating Employee Engagement15 minutes
Graded Quiz: Employee Engagement50 minutes

1 peer reviewTotal 60 minutes

Setting the Stage for Your Company's Culture60 minutes

2 discussion promptsTotal 20 minutes

Discussion: DEI Initiatives10 minutes
Inclusive Culture10 minutes

Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.

What's included

28 videos6 readings7 assignments1 discussion prompt

28 videosTotal 90 minutes

Weekly Introduction: Performance Management 1 minutePreview module
Performance Management Systems3 minutes
The Performance Management Cycle3 minutes
Key Performance Evaluation Characteristics3 minutes
Management by Objectives4 minutes
Performance Appraisal Methods1 minute
Behavioral Performance Appraisal2 minutes
Comparison Performance Appraisal2 minutes
Rating Performance Appraisal2 minutes
Narrative Performance Appraisal2 minutes
Rating Methods4 minutes
Feedback and Appraisals1 minute
The Appraisal Process4 minutes
Example: Performance Appraisal4 minutes
Introduction to Workplace Discipline1 minute
Progressive Discipline5 minutes
Positive Discipline3 minutes
Disciplinary Records4 minutes
Terminating Employment5 minutes
Avoiding Legal Trouble2 minutes
Example: Workplace Discipline and Termination4 minutes
A Variety of Workplace Conflicts2 minutes
Handling Difficult People4 minutes
Dangerous Workplace Conflict3 minutes
Preventing Workplace Violence3 minutes
Union Contract Grievance3 minutes
Healthy Workplace Conversations4 minutes
Weekly Review: Performance Management0 minutes

6 readingsTotal 60 minutes

Sample MBO Form10 minutes
Overview of Rating Methods10 minutes
Sample Performance Appraisal10 minutes
Sample Disciplinary Records10 minutes
A Model for Conversations About Difficult Behavior10 minutes
Handling Complaints10 minutes

7 assignmentsTotal 180 minutes

Practice Quiz: Performance Management Introduction15 minutes
Self-Review Activity: Performance Appraisal30 minutes
Practice Quiz: Performance Appraisal15 minutes
Practice Quiz: Workplace Discipline and Termination15 minutes
Activity: Healthy Workplace Conversations40 minutes
Practice Quiz: Workplace Conflict15 minutes
Graded Quiz: Performance Management 50 minutes

1 discussion promptTotal 10 minutes

Discussion: Performance management10 minutes

This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.