Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,886 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KH

Apr 29, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

Filter by:

6576 - 6600 of 10,000 Reviews for Technical Support Fundamentals

By Doreen A

Sep 6, 2022

learning was so easy. i particularly liked that the videos and teachings were short. it made it very easy to understand.

By Borden L V

Jul 19, 2022

I came with zero experience into this course but pretty straightforward and great to get an idea of the IT fundamentals

By Okoye C A

Jun 17, 2022

I can't agree less that google has the best teachers . they made it easy to comprehend . This is a must recommend to all

By IKECHUKWU N

May 1, 2022

It was an amazing journey for me and also a stepping stone.

thank you Google and Coursera for this wonderful opportunity.

By Dean L C

Apr 21, 2022

Overall a very welcoming way of getting started with the fundamentals of IT. Excited to see what more there is to learn!

By Rocky C

Apr 14, 2022

This course was very interesting. So much so that it actually pulled me in more to want more learning into the IT career

By Mark R

Apr 13, 2022

Thank you Google and Coursera for offering this course. I enjoyed it and looking forward to the next one.

All the best!

By Korneel E

Apr 4, 2022

I'm chuffed to have had the opportunity to take this course and to be able to succesfully pass it too ahead of schedule!

By Nico M

Oct 19, 2021

Very easy to work through. Interesting and engaging. So glad I was able to access everything through the mobile app too!

By Juan G D B

Oct 4, 2021

It's been a useful course to learn about how different electronic devices work and how to fix them if a client needs to.

By Omar E D A

Sep 6, 2021

He aprendido muchas cosas que me sirven para aplicarlas en mi trabajo actual como analista de tecnología. Muchas gracias

By Antowan

Jun 19, 2021

This course is well structured and presented by the wonderful staff at google. It is well worth the money in my opinion.

By Aderlly L L

May 4, 2021

Like the way it provides the student with the fundamentals of IT and the labs used to accomplish a more real experience.

By Sk. H K

Apr 22, 2021

I am highly satisfied with this course and grateful to Google and Coursera for arranging such a carrier oriented course.

By FARID A Q P R

Apr 18, 2021

Amazing course, I enjoyed every weeks of learning in this course, the mentors are very kind, thanks Coursera and Google!

By Julián R V S

Apr 10, 2021

It was a very good introduction to IT Support, giving a lot of perspective and learning some basic skills along the way.

By Muhammad Y K

Mar 29, 2021

Whole course is very informative and knowledge full. There is also little need of practical demo and real time screnios.

By Chris B

Mar 2, 2021

I really enjoyed this course as it helped my understand some concepts I had only learned by reading and trial and error.

By Araceli E

Feb 23, 2021

Very easy course and very well explained. I love that I can go back to any video or text for a refresher. I know I will.

By Abraham A

Jan 6, 2021

A course to learn at this season of pandemic and to equip you for the future, very practical, good lectures interaction.

By irving g t p

Dec 14, 2020

bastante básico, te enseña lo esencial y se podría decir, lo primero que tienes que saber para meterte en el mundo de TI

By Mark

Dec 11, 2020

I really enjoyed this and from someone who has a strong background or at least I thought I did, this was a great course!

By Robert C

Nov 30, 2020

Very exciting, I really enjoyed learning this course, I highly recommend it... Definitely look forward to learning more.

By Abdullah S

Nov 17, 2020

this course really helped me to improve my knowing in the Computers. Thanks Coursera for give me a chance to learn here.

By Ahmed T

Nov 13, 2020

This is a great beginners course that can help anyone get basic computer knowledge, and know what career they will be in