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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,620 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2776 - 2800 of 2,838 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Vishwas s

May 5, 2022

Good

By Irina M

Jul 13, 2022

0

By Dan L

May 6, 2022

By Jonathan S J P

Jul 28, 2023

Although the course is well organized and has lots of valuable information, there are very few examples given for the assignments and projects found within the course. As this was supposedly designed for people who have no previous background in UX Design, it would have been much more helpful if we the students were informed on more specifics such as how to evaluate different aspects of the competitive audit instead of gleaning information off of the two or three premade competitive audit examples. Although finding our own examples for one of our projects is a useful way to gain real world experience in doing a competitive audit, the CoffeeHouse project would have been much more of a useful stepping stone if there were premade example situations and competitor websites/apps for us to work through and gain a feel of how it is to do an audit. Many times for many of the categories I was not sure what exactly to write under my evaluation of Outstanding/Good/Needs Work etc; because of my unfamiliarity with doing an audit. Also since our design challenges are randomly created at the beginning of the course, the few examples given do not always line up in terms of simplicity or symmetry with what we are attempting to design for our own projects. More examples and actual practice exercises with set situations, competitors, and outcomes would be very useful.

By Didi A

Oct 24, 2023

I liked the course, but they recently took out peer-graded assessments which was a huge mistake from Google. The assessments gave you feedback from other people on the course and kept you accountable because you had to submit to get your certificate and move to the next section. It is now a multiple-choice answer, While this will make you speed through the course, there is no way for the course to verify that I am doing the work. Makes is very lazy. I feel they should have implemented the changes for newcomers on the course, not the people who have already started. It makes me question the worth and weight of the certification now. Very disappointing indeed. Huge mistake from Google.

By Kate A

May 17, 2023

The course itself is very good. But there're people who clearly downgrade your assignments on purpose. I didn't think that the situation with peer-reviews is so bad, I submitted my assignment 3 times but there's always 1 person putting extremely low grades which make no sense without any explanation, just with a comment like "..", "I". Contacting support didn't give anything. I already started to think that they are bots or some company of people giving only bad grades because it looks too suspicious.

By Elizabeth B

Nov 29, 2022

I thought that the content was good but the competitive audit assignment had some problems. I spent more time trying to FIND 'real' competitors for my fake company than I did assessing their content. I think it would have been vastly more useful to do this assignment for the coffee house example or something similar, where we could be given the competitors to assess, particularly given that this isn't part of the overall portfolio.

By Matthew J

Jan 10, 2024

The course structure kept changing as I was completing the course and coursers did not record the grades of the exams and the assignments that I passed. I had to re take these quizzes. the experience with customer services at Coursera was no less that horrific. Although some of the updated coated could be deemed as useful it was not necessary for myself having previously come from a graphic design back ground.

By Cynthia L

May 27, 2023

I don't know how am I going to receive reviewed assignment? I am talking about the assignment on Two Personas. I reviewed 5 peers already. Is my assignment going to be reviewed by a professional teacher? Many people are asking to review their assignment on the discussion forum. Why is this? confuses me.

By Cindy T

Mar 14, 2023

I am happy there is a UX certificate available, but there are issues with the grading and retention of my account's history with the assignments. It's been a frustrating time contacting tech support and just redoing assignments out of frustration and haste.

By Matilde L A

May 24, 2022

Was Okay but in my opinion should be shorter. At the middle it looks endless and also I believe some of the peers don't take serious and don't pay attention of details at the time they have to review an assigment.

By Rebecca M

Jan 9, 2023

It felt like you did not have enough time to practice each step properly but each concept did build off of each other quickly. I also think that a lot of the vocabulary they use is very interchangeable.

By Sean Z

Feb 24, 2024

many information was supposed to be given (like made-up personas and user stories for us to use in our project). if there's a correct link to it (that works) it'll really help. thanks.

By Tammy R

Dec 1, 2021

I felt that some of the work for the Coffeehouse example could have been better used to work on portfolio elements rather than a fake example. Some things also felt out of order

By Naila N R G

Feb 9, 2022

It was very exhausting, working on a nother project that is not yours and do all the activities, it was really awful, the content is good but all the requests are the worst

By Rahul S

Oct 8, 2022

I'm not able to completed the course even after submitting all the requirements of the course, someone please help me.

By Krushna

Jul 18, 2022

while reviewing other peer assignments I cannot submit the review because it is showing error every time I click submit

By Ty N

Nov 16, 2022

This part of the course seemed way to repetitive. It seemed like you were just trying to fill a course with busy work.

By Agustina “ M

Mar 1, 2023

peer review holds you back is not good feedback I believe because everyone here is as "clueless" as you

By Ifechi C

Apr 25, 2022

Very poor experience, I had a lot of technical issues and the course content is overwhelming to follow

By Noemi S

May 13, 2022

Great learning experience. Not enough communication when they changed the course.

By Elliot E

Oct 26, 2023

The template based practice work just seemed not very applicable , and redundant

By Hiam

Oct 25, 2021

I felt that it had too much information to digest and not very practical

By Jessica G

Nov 13, 2023

review the time estimations on projects! more than an hour!!!

By Abha K

Nov 7, 2022

The Course was ok but it could have been better