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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,620 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2801 - 2825 of 2,838 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Liron L

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Jan 20, 2022

Not clear enough assignments.

By Siau-Jiun L

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Jun 28, 2022

too painful to complete

By Guru R

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Nov 22, 2023

Too much of theory!

By 7HAKUR

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Feb 9, 2022

nice

By Cori

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Mar 2, 2023

I completed this course and submitted all assignments. I even received a congratulatory message saying I had completed it and it started me on the second phase of the Google UX design certificate. Then I saw that the course was still in my in-progress list. I reviewed it and received a message saying an assignment from the first week wasn't submitted. So I submitted it again. Now it's showing me that I'm on week two of a course that took me months to complete. There doesn't seem to be any way to contact anyone. This is extremely frustrating. Why am I even paying for this if there's nobody I can contact and I have nothing to show for months of work?

By Donnie O

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Oct 25, 2022

I have completed everything for this course to the fullest extent and is has not properly recorded it. I'm outraged honestly. it says i only have 45% of the course completed on the My Courses page, but when i go into the course it says i have completed everything and has the green checkmark. There is no customer support to call or even email to address this problem.

By Summer W

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Aug 16, 2023

I was not able to continue this course because I cannot download Adobe XD on a chromebook. No where does it say that the course requires a laptop with windows or a macbook. I was not aware before hand that Adobe XD was a program that I could not use on chromebook. Very disappointing since this is a Google course that I cannot continue on a chromebook!

By Svajūnė G

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Feb 21, 2023

everything is lagging and my all assignments are gone! How did I finish week 4 with a green badge, and then got my rest of work deleted even though I passed and evaluated others! Now I redo everything and even though it shows week 3 done completely, it is still not done in another side of the page. What a joke to pay money for this!

By Nazanin N

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Aug 2, 2022

this course assignments grading was the worst one ive ever seen and experienced!!!!!! what is the bas of grading!!!!! why no expert score our works???? why we should wait a lot of time to be scored and get ti mistake score !!!!!!! the worst course assignment!

By Emmanuel O

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Apr 6, 2023

I started this course some months back and was very busy to continue so I kept pushing the deadlines. Only for me to realise my progress has been erased completely from 96% to 0%. This is a bad user experience and I plead for it to be looked into. Thank you.

By Agnidipta H R

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Aug 24, 2023

Even after completing the entire course " Start the UX Design Process: Empathize, Define, and Ideate" , it's showing incomplete, why is it not giving my certificate?

By Deleted A

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Mar 21, 2023

Boring. There is way to much filler content and not enough actual useful information. All the videos with interviews with google employees are a waste of time.

By Trish P

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Feb 4, 2024

I do not like the organization or presentation style of this course. It tries to cater to all learning styles and it does not work for me!

By Dann L

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May 27, 2024

So many Theories and concepts, for me this is slowing my progress and the time I used here versus the knowledge I got is not promising

By rupinder s

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Sep 5, 2022

i did not get certificate after completing Start the UX Design Process: Empathize, Define, and Ideate course

By Wynton C

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Jun 27, 2024

STEALING MONEY FROM CUSTOMERS AND WON'T FIX IT, CX SERVICE NOT AVAILABLE, TERRIBLE PROGRAM, ITS A SCAM

By Karoline A

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Nov 23, 2023

terrible, and non refundable, what a waste. Just very wordy, not drags on the course for way too long

By Madison M

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Sep 27, 2022

Coursera keeps telling me that I have missed deadlines but I have already completed the course.

By Joseph A

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Sep 28, 2022

They deleted all of my progress when I went to upload my final week 4 assignment.

By patricia i

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May 8, 2023

In the course I completed Week 1 and 2 assignments but it is saying I did not

By Rodney B

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Mar 8, 2023

i received 100% on all quiz I did, yet I am seeing 93.3% on my certificate.

By Vijayalaxmi N

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Sep 18, 2023

Why is the course still stuck, inspite of submitting all the assignmnets?

By Max S

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Oct 4, 2021

I cant scroll during this course making it impossible top complete.

By Gabriela A

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Nov 16, 2023

The page has been down "for maintenance" the whole week...

By Alexandra M A

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Dec 22, 2022

I already finish this course and it says I have 20 % done