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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
stars
5,332 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 14, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

GK

Feb 5, 2024

This is very much excellent website to develop our thought in right direction and very benefical towards career by giving great knowledge with certification cources. THANKYOU Coursera!

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826 - 850 of 877 Reviews for Business Analysis & Process Management

By Benjamin R

Apr 22, 2024

Very little detail is shared.

By Soraia C P

Aug 17, 2022

Dificult to understant

By Carmen I

Apr 21, 2023

Not a fan, sadly.

By Yazin S H

Apr 19, 2024

outdated.

By Ziqiao W

Nov 21, 2024

good

By Natella M

Sep 23, 2024

This is the worst course I have seen on Coursera so far. So many issues: 1. Instructions are not clear. The trainer starts with one case and then suddenly jumps to another without explanation. The information she provided for the second case - is just one sentence, which isn't enough to fill the questionnaire that was provided. Are we supposed to just make up the information? 2. Why was there a remote computer in the lab is not known to anyone. You can't actually use it. All it does is shows the same document all along the course, so what's the point? 3. The end result to-be process doesn't seem to fit the case. Why would you add an assessment and several rounds of interviews to hire yoga teachers? Doesn't make any sense. Since when do yoga teachers pass the exams to get the job? The process might be suitable for office employees but seems irrelevant for the yoga studio. 4. The entire course is poorly structured, terribly put together, and horrifically delivered with monotonous voice and several audio glitches and background sounds. 5. The course's title is not aligned with its content. The better title would be - How to use Lucidchart, but it definitely doesn't teach anything about business processes or BPM. It was a complete waste of time. 6. The quiz tests you on information that was not provided or clearly stated in the course.

By Scott S

Jun 2, 2024

This is an especially poor course in every respect, and I find it hard to believe the majority of reviews here can be genuine. As I write the average score is 4.4, which just beggars belief. The demonstrations are incredibly rushed, with the instructor barrelling through a script that they are obviously reading verbatim in an unengaging monotonic voice. The explanations are so cursory as to be confusing, and made even worse by random jump cuts in the video. And not only is the audio quality poor, you can even hear other voices in the background at times.

By Patricia G

Apr 3, 2024

She speaks way too fast and doesn't provide an overview of what is happening and this is more like an in-house training than a training video for someone who is trying to learn to be a BA. The files also don't seem to be complete, so it's hard to understand what she is talking about.

By Patricia O

May 22, 2023

Experiencing multiple issues in the browser version, cannot scroll and complete assignment on Rhyme.

I am using Mozilla Firefox.

Videos run smoothly but projects that require an external site are completely inaccessible, please fix this issue immediately

By Shabbir S

Jul 4, 2022

The guided project seems to have a problem. When I tried to open the link, it showed session ended. If this course works only on a desktop then unfortunately most subcribers/users of coursera may not have one to use.

By Muhammad N K

Oct 13, 2024

This does not cover the core concepts of business analysis and process management. Even the flow chart designing exercise is basic and does not cover all the useful diagrams used in business analysis.

By Huda Z H Z

Jun 7, 2024

Please I can't do this course ....it is shown I purchased a certificate for this course so can't be unenrolled... I actuall I didn't buy certificate for this course .then why this is showing .

By Countess J

May 30, 2024

It doesnt work... Not all the components of this class or its modules work correctly. Which is a bummer. Coursera looses a lot of users and credibility this way. Shucks..

By NIHARIKA S

Aug 28, 2024

very bad , u promise me to provide certificate once i passed my exam... but after all the hustle i could not able to see my certificate .......

By Miki B

May 27, 2024

I have no access to the yoga case which has to be analysed. There is not even a link to the yoga case. very disappointing

By Margarita G

Jul 27, 2022

this Rhyme thing is absolutely not user-friendly, coudln't go further than instructions.

By Nophil A

Oct 29, 2024

The instructor could not communicate clear objectives for any tasks whatsoever

By mnjr g

Jul 8, 2024

Unclear instructions - instructor's accent gets in the way of understanding

By Meg I

Aug 9, 2023

I can't hear or understand this instructor clearly. I'd like to unenroll.

By Lena C

Jul 30, 2024

very basic - you need to be an absolute novice for this to be of any use

By Chandan K Y

Aug 14, 2024

I was not happy with the content and in the manner it was delivered.

By aoyama

Oct 14, 2024

I want to quit this course,but in the menu there is not “delete”.

By Sâmilla B R

Sep 14, 2024

gostaria de que fosse informada a carga horario no certificado

By Dixit J

Dec 28, 2023

Trainer was too fast and rushing through the training

By Lauriel S

Jan 14, 2024

The 1 our training session is not user friendly.