What Is a Product Backlog?
November 29, 2023
Article
Instructor: Jasper Albert
2,140 already enrolled
Included with
(33 reviews)
(33 reviews)
Create a customer Empathy Map by utilizing the Miro platform
Define and apply refinement to the Empathy Map in a hands-on scenario
Examine opportunities and next strategic steps
Add to your LinkedIn profile
Only available on desktop
By the end of this project, you will be fluent in identifying and creating Empathy Maps based on persona for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze customer data combined with the development of Empathy Maps. This is an important step for individuals or companies wanting to explore new products or services.
We will practice critically examining the developed persona. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation.
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Use Miro as a business tool and learn how to customize our project template using Miro’s features
Evaluate the customer persona, and define Think
Define See, Hear from the persona's data
Define Does, Pains, and Gains
Tips for next phase of development
The Coursera Project Network is a select group of instructors who have demonstrated expertise in specific tools or skills through their industry experience or academic backgrounds in the topics of their projects. If you're interested in becoming a project instructor and creating Guided Projects to help millions of learners around the world, please apply today at teach.coursera.org.
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
33 reviews
81.81%
12.12%
6.06%
0%
0%
Showing 3 of 33
Reviewed on Nov 1, 2020
Thank you for this guided project! I was able to know how to use the Miro platform with ease. I find it easy to follow.
Coursera Project Network
Course
Coursera Project Network
Course
Coursera Project Network
Course
Coursera Project Network
Course
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Earn a degree from world-class universities - 100% online
Upskill your employees to excel in the digital economy
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.