All Results

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

  • Status: Free Trial

    Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Health Information Management and Medical Records, Patient Communication, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy, Regulatory Compliance

  • Status: New
    Status: Free Trial

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • Status: Free Trial

    Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

  • Status: Free Trial

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

  • Status: Free Trial

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

  • Status: New
    Status: Free Trial

    Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning

  • Status: Preview

    Logical Operations

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

  • Status: Free Trial

    Skills you'll gain: Reconciliation, Accounts Payable, Billing, Billing & Invoicing, Accounts Receivable, Accounts Payable and Receivable, Invoicing, QuickBooks (Accounting Software), Accounting Software, Loss Prevention, Financial Controls, Auditing, Fraud detection, Vendor Management, Internal Controls, Payment Processing, Cash Management, Document Management, Financial Reporting, Cash Flows

  • Status: Free Trial

    Skills you'll gain: Sterilization, Medication Therapy Management, Medical Privacy, Pharmacology, Asepsis, Pharmacy, Pharmacy Operations, Drug Interaction, Medication Administration, Pharmaceuticals, Pharmacist Assistance, Basic Life Support (BLS) Certification, Patient Communication, Patient Education And Counseling, Intravenous Therapy, Healthcare Ethics, Medication Dispensation, Sterile Procedure, Health Care Procedure and Regulation, Patient-centered Care