All Results

  • Status: New
    Status: Preview

    Skills you'll gain: Travel Arrangements, Booking (Sales), Hospitality, Hospitality Services, Hospitality Management, Transportation Operations, Transportation Management, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic

  • Status: Preview

    Universitat Autònoma de Barcelona

    Skills you'll gain: Service Design, Hospitality Services, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Personalized Service, Service Management, Service Improvement, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Sustainable Systems, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Innovation

  • Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Sales Process, Market Opportunities, Client Services

  • Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Hospitality Services, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

  • Status: New

    Skills you'll gain: Photography, Photo Editing, Image Quality, Photo/Video Production and Technology, Visual Storytelling, Editing, Post-Production, Storytelling, Creativity, Content Creation, Experimentation

  • Status: Preview

    Skills you'll gain: Hospitality, Hospitality Services, Hospitality Management, Climate Change Adaptation, Market Dynamics, Hospitality and Food Services, Sustainable Business, Digital Transformation, Hotels and Accommodations, Sustainable Development, Hotel And Restaurant Management, Travel Arrangements, Cultural Sensitivity, Environmental Issue, Hotel Operations, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Culture

What brings you to Coursera today?

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

  • Status: Preview

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

  • Status: New
    Status: Preview

    Skills you'll gain: Trustworthiness, Emotional Intelligence, Professionalism, Client Services, Storytelling, Analytical Skills, Consultative Approaches, Communication, Ethical Standards And Conduct, Relationship Building, Communication Strategies, Verbal Communication Skills, Dealing With Ambiguity, Empathy, Self-Awareness, Growth Strategies

  • Status: New
    Status: Preview

    Skills you'll gain: Brochures, Microsoft Word, Photo Editing, Promotional Materials, Marketing Materials, Layout Design, Marketing Design, Graphic Design, Microsoft Office, Typography, Graphic and Visual Design, Microsoft Project, Image Quality, Design, Creative Design, Marketing, Digital Marketing Campaigns, Digital Content, Digital Marketing, Business

  • Status: Free Trial

    Skills you'll gain: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback

  • Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management