Customer Service Fundamentals
Completed by Patrick Kojo Anim
May 31, 2020
14 hours (approximately)
Patrick Kojo Anim's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Problem Solving
- Category: Greeting Customers
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
