Customer Service Fundamentals
Completed by Patrick Kojo Anim
May 31, 2020
14 hours (approximately)
Patrick Kojo Anim's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication

