- Customer Service
- Network Protocols
- Cloud Computing
- Encryption Algorithms and Techniques
- Debugging
Google IT Support
Completed by KUOSHENG CHANG
January 30, 2020
Approximately 6 months at 10 hours a week to completeKUOSHENG CHANG's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.
Course Certificates Completed
Technical Support Fundamentals
System Administration and IT Infrastructure Services
Operating Systems and You: Becoming a Power User
IT Security: Defense against the digital dark arts
The Bits and Bytes of Computer Networking
What you will learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Skills you will gain
Course Certificates
Earned after completing each course in the Specialization
Technical Support Fundamentals
Taught by: Google Career Certificates
Completed by: KUOSHENG CHANG by January 21, 2020
8 - 10 hours per module
System Administration and IT Infrastructure Services
Taught by: Google Career Certificates
Completed by: KUOSHENG CHANG by January 29, 2020
8 - 10 hours per module
Operating Systems and You: Becoming a Power User
Taught by: Google Career Certificates
Completed by: KUOSHENG CHANG by January 27, 2020
8 - 10 hours per module
IT Security: Defense against the digital dark arts
Taught by: Google Career Certificates
Completed by: KUOSHENG CHANG by January 30, 2020
Estimated workload 8-10 hours per module
The Bits and Bytes of Computer Networking
Taught by: Google Career Certificates
Completed by: KUOSHENG CHANG by January 25, 2020
8 - 10 hours per module