A Organização Centrada na Jornada do Cliente
Completed by Bárbara Lima Maciel
March 13, 2025
27 hours (approximately)
Bárbara Lima Maciel's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Relationship Building
- Category: Customer Analysis
- Category: Key Performance Indicators (KPIs)
- Category: Customer Relationship Building
- Category: Performance Measurement
- Category: Customer experience strategy (CX)
- Category: Product Management
- Category: Rapport Building
- Category: Customer Success Management
- Category: Solution Delivery
- Category: Customer Engagement
- Category: Process Design
