- Customer experience strategy (CX)
- Relationship Building
- Solution Delivery
- Product Lifecycle Management
- Cross-Functional Collaboration
- Value Propositions
- Customer Insights
- Business Analysis
- Web Analytics
- Product Management
- Customer Relationship Management
- Agile Methodology
A Organização Centrada na Jornada do Cliente
Completed by Bárbara Lima Maciel
March 13, 2025
27 hours (approximately)
Bárbara Lima Maciel's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
