- Customer experience improvement
- Technical Support and Services
- Customer Relationship Management
- Customer and Client Support
- Empathy
- Customer Engagement
- Customer Complaint Resolution
- Communication
- Interpersonal Communications
- Help Desk Support
- Process Management
- Customer Service
Customer Service Fundamentals
Completed by Aliyu Ibrahim
July 5, 2023
14 hours (approximately)
Aliyu Ibrahim's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
