- Help Desk Support
- Customer and Client Support
- Empathy
- Customer Relationship Management
- Technical Support and Services
- Greeting Customers
- Problem Solving
- Critical Thinking and Problem Solving
- Customer Engagement
- Process Management
- Customer Service
- Customer Complaint Resolution
Customer Service Fundamentals
Completed by Aliyu Ibrahim
July 5, 2023
14 hours (approximately)
Aliyu Ibrahim's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
