- Customer experience improvement
- Greeting Customers
- Customer Support
- Process Management
- Technical Support and Services
- Problem Solving
- Customer Relationship Management
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
- Customer Complaint Resolution
- Communication
Customer Service Fundamentals
Completed by Aliyu Ibrahim
July 5, 2023
14 hours (approximately)
Aliyu Ibrahim's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
