- Sales Operations
- Customer Relationship Management (CRM) Software
- Service Management
- Lead Generation
- Sales Process
- Scheduling
- Microsoft Teams
- Customer Data Management
- Marketing
- Resource Allocation
- Sales Management
- Customer Service
Introduction to Microsoft Dynamics 365
Completed by Pavlo Muzyka
February 18, 2025
10 hours (approximately)
Pavlo Muzyka's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
