- Customer experience improvement
- Workflow Management
- Communication Planning
- Process Improvement
- Communication
- Planning
- Accountability
- Decision Making
- Critical Thinking and Problem Solving
- Professionalism
- Client Services
- Continuous Improvement Process
Delivering Quality Work with Agility
Completed by Sarah Lynn Gerace
March 19, 2024
1 hours (approximately)
Sarah Lynn Gerace's account is verified. Coursera certifies their successful completion of Delivering Quality Work with Agility
What you will learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you will gain
