Digital Marketing: Customer Engagement Strategy
Completed by Praful Bhargava
February 23, 2021
12 hours (approximately)
Praful Bhargava's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Customer Engagement
- Category: Marketing Strategies
- Category: Marketing Communications
- Category: Data Analysis
- Category: Generative AI
- Category: Digital Advertising
- Category: Loyalty Programs
- Category: Digital Media Strategy
- Category: Social Media Marketing
- Category: Consumer Behaviour
- Category: MarTech
- Category: Digital Brand Strategy
