ITIL V4 Brief Overview of Management and Practices
Completed by Jacob Gardner
July 28, 2025
9 hours (approximately)
Jacob Gardner's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Information Technology Infrastructure Library
- Category: Change Control
- Category: IT Security Architecture
- Category: Computing Platforms
- Category: Risk Management Framework
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: Technical Services
- Category: Service Management
- Category: Infrastructure Architecture
- Category: IT Management
- Category: Security Management
