- Process Management
- Customer Relationship Management
- Interpersonal Communications
- Customer Support
- Technical Support and Services
- Help Desk Support
- Customer experience improvement
- Problem Solving
- Greeting Customers
- Customer Complaint Resolution
- Customer Engagement
- Empathy
Customer Service Fundamentals
Completed by magda asanidze
July 19, 2024
14 hours (approximately)
magda asanidze's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
